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Trying To Determine If There's An Infection (trojan, Spyware)


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#1 jcdill

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Posted 08 March 2007 - 02:25 AM

I'm helping someone with their computer. They claim that the google searchbar is not working correctly (that search results go to an ad site rather than the correct site) but I've been unable to duplicate their problem. I've run spybot S&D and AdAware, and HijackThis. Spybot S&D found a bunch of ad tracking cookies (advertising.com, doubleclick, fastclick etc.) but there were also several worrisome entries:

Microsoft.WindowsSecurityCenter.AntiVirusOverride (registry change)
Smitfraud-C
SpySheriff
SpywareSheriff.FakeAlert

I had Spybot S&D fix all these items. But I know how registry hacks can pop back up. I then ran HijackThis. I'd appreciate a quick scan of the HijackThis log - let me know if there's anything here that might be causing this problem or just any nasties I should be getting rid of.

I'm accessing this computer using LogMeIn remote access software. I can't reboot it (I'll lose the LogMeIn session) or reboot and startup in safe mode. If that is necessary to fix anything I'm going to have to talk the computer's owner thru it. Otherwise I can handle most diagnosis and repair tasks once I know where to look and what I'm looking for.

So here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 1:10:16 AM, on 3/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avamar\bin\avagent.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\Owner\My Documents\iTunesHelper.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\ATTOnlineVault\service.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cloudmark\SpamNet\OE\snoe.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\ATTOnlineVault\jre\bin\java.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for bholist.zip\BHOList.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\spyware-fixes\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\spyware-fixes\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vintagedoublehose.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn\yt.dll
F3 - REG:win.ini: load=??? ?
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\spyware-fixes\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Owner\My Documents\iTunesHelper.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe
O4 - HKCU\..\RunOnce: [ypagerps] cmd.exe /C del "C:\Program Files\Yahoo!\Messenger\ypagerps.dll"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cloudmark Desktop for Outlook Express.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O17 - HKLM\System\CCS\Services\Tcpip\..\{33B762D4-5000-42F4-AE8A-AB96601B03CF}: NameServer = 24.94.163.101,24.94.163.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{33B762D4-5000-42F4-AE8A-AB96601B03CF}: NameServer = 24.94.163.101,24.94.163.100
O17 - HKLM\System\CS2\Services\Tcpip\..\{33B762D4-5000-42F4-AE8A-AB96601B03CF}: NameServer = 24.94.163.101,24.94.163.100
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Avamar Client Agent - Unknown owner - C:\Program Files\Avamar\bin\avagent.exe" "/ServiceStart" "--logfile=C:\Program Files\Avamar\var\avagent.log (file missing)
O23 - Service: Belkin Wireless USB Network Adapter (Belkin Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Online Vault Service - Unknown owner - C:\Program Files\ATTOnlineVault\service.exe" -s configuration\service.conf (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe


Thanks!

jc

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#2 jcdill

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Posted 08 March 2007 - 12:14 PM

Ooops! Sorry to have wasted your time - the user has 2 computers and the problem was on the *other* computer. I searched your archives and found the fix. If I get stuck fixing it I'll post a hijackthis log from the correct computer in a new thread.

#3 amateur

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Posted 09 March 2007 - 08:14 PM

Glad it's all sorted out. This thread will now be closed.




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