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Boot Start Or System Start Driver Failure


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#1 joemiller

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Posted 05 March 2007 - 05:11 PM

I have a Toshiba satellite laptop model 1955, running Windows XP Home with sp2 and all the updates. Whenever I start up Windows I get an error under the Event Viewer.

It says under System:

The following boot-start or system-start driver(s) failed to load:
PptIRDA

The source is Service Control Manager and the event ID is 7026.

I have Norton Antivirus running all the time and it says I am virus-free. I also have their Internet Security package and use their firewall. I have run Spybot Search and Destroy as well as Ad-Aware and seem to have no spyware that can be detected by those programs. I also periodically run Norton SystemWorks and their one button checkup. I generally run CrapCleaner every day. I have recently run the disk optimizer in Norton, and am quite defragmented.

This problem has been going on for months. My suspicion is that this might be some kind of remote data access thing, but I can't find a driver with this name when I list all the drivers. Another possibility I guess might be a driver for the infrared port, if such exists.

Any help would be greatly appreciated.
joemiller
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#2 Animal

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Posted 05 March 2007 - 05:50 PM

My personal feelings are along the same lines as you. I think your Infrared port drivers are corrupt for whatever reason. I would contact Toshiba for the drivers and reinstall them. See if they are available on the web. I checked this link: http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp and found that the model you say 1955 has sub models S801 through S807. So you need a more definitive model number.

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#3 fozzie

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Posted 05 March 2007 - 06:21 PM

Think this should get you a step further




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