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Outlook Sign-in Process


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9 replies to this topic

#1 lunaz

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Posted 04 March 2007 - 10:55 PM

hi, i had to reinstall office on my friend's computer after she lost it. i opened up outlook pro 2003 and i get this wierd sign-in process that keeps coming up & wont accept username/pw or cancel. i have to ctrl alt del to end this sign-in and then outlook crashes too. i dont know where its coming from or how to get outlook working correct. i have never used it. i'll post a pic of what i see.

anymore info needed? let me know.Posted Image

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#2 TMacK

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Posted 05 March 2007 - 12:07 AM

Hi lunaz and Welcome to Bleeping Computer,

Have a look at this M$ Article; How To Get Help With MSN.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 lunaz

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Posted 05 March 2007 - 12:29 AM

hi, the link dont help much i cant use the @msn.com email she has. should i just have her call tech & they fix for her?

shame cant get her to use linux lol. she proly needs all this for work tho

Edited by lunaz, 05 March 2007 - 12:30 AM.


#4 TMacK

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Posted 05 March 2007 - 01:17 AM

Perhaps this article, Microsoft Office Outlook 2003 will help.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#5 fozzie

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Posted 05 March 2007 - 03:49 AM

If you login in the msn through the webpage is than the username / password accepted?Is this the official login at msn? Have you scanned this PC on malware?

#6 lunaz

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Posted 05 March 2007 - 09:59 AM

i scanned the pc with avg 7.5, spybot 1.4, ad aware personal 1.06 all updated. they all came up clean or with tracking cookies which i deleted although spybot came back with 3 entries like: microsoft.windows.securitycenterfirewall....settings, i read that they were alerts to things changing in hte security center so i told sb to exclude these. before scanning i turned on the windows firewall & got her avg so i figured that wa what changed. :thumbsup:

are u saying i have to keep her logged in @ msn/hotmail web page to keep outlook from bringing that thing up? i don't like the sound of that o_o

is there anything else i should be looking for? will read those articles u posted.

#7 fozzie

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Posted 05 March 2007 - 10:08 AM

What you should try is to login with your username and password on the website to whether that is ok. Also read this

#8 lunaz

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Posted 06 March 2007 - 07:04 PM

well after much messing around i still cant get it working. we went back to her place & tried it.he uses bresnan online, i followed the directions from msn & its no go. error sending/recieving. cant do pop3 or http.

cant get it workin @my house either i use qwest.

#9 TMacK

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Posted 06 March 2007 - 07:17 PM

There should be something in this Article that will help; How to Troubleshoot Internet E-mail Configuration in Outlook.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#10 lunaz

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Posted 07 March 2007 - 01:06 AM

i got my email @my domain working :thumbsup: but i still cant get any @msn.com email addys working,i read u cant unless u use thunderbird & an extension & even thats buggy.

should i just tell her to ditch that addy & get her own domain name?
i only use my msn addy for gaim. :flowers:

how do we make that pop up thing go away? i get it too when i try to make msn.com addys work




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