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PLz Help HJT log


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2 replies to this topic

#1 New&Desperate

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Posted 07 January 2005 - 03:06 AM

Hi,

Hopefully somebody can give me some guidance with this. Have a PC running XP Pro, that was working fine, but now has developed the problem of whenever i go onto the internet it opens the first few pages in my browser ok, but then after about 2 min on the net it stops finding pages and keeps coming up with DNS errors. I ran a Virus check (Norton) and NoAdware which found and removed some things but still same problem.

Here is my HJT log.

Thanks.




Logfile of HijackThis v1.99.0
Scan saved at 12:33:47, on 2005/01/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\msxp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\lsass2k.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\Run: [Start Xp Setup] msxp.exe
O4 - HKLM\..\RunServices: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\RunServices: [Start Xp Setup] msxp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINDOWS\System32\fxhwm.exe
O4 - HKCU\..\Run: [NvCplScan] nvsc32.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKCU\..\Run: [Start Xp Setup] msxp.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 Daisuke

Daisuke

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Posted 07 January 2005 - 08:05 AM

Hi :thumbsup:

Uninstall from Add\Remove Programs:
TSA

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

O4 - HKLM\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\Run: [Start Xp Setup] msxp.exe
O4 - HKLM\..\RunServices: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\RunServices: [Start Xp Setup] msxp.exe
O4 - HKCU\..\Run: [JavaUpdate0.07] C:\WINDOWS\System32\fxhwm.exe
O4 - HKCU\..\Run: [NvCplScan] nvsc32.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKCU\..\Run: [Start Xp Setup] msxp.exe


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if present:
C:\WINDOWS\system32\lsass2k.exe <-- this file
C:\WINDOWS\system32\msxp.exe <-- this file
nvsc32.exe <-- this file
C:\WINDOWS\System32\fxhwm.exe <-- this file

Delete these folders, if present:
C:\Program files\Common files\tsa\ <-- this folder

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 Daisuke

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Posted 29 January 2005 - 07:46 AM

Due to the lack of feedback this topic is closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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