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Printer Messed Up


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#1 ahhineedhelp

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Posted 03 March 2007 - 01:31 PM

My printer which is an all in one has some issues.

The scanner part of it is not working. When I press scan on the machine epson cx3200 nothing happens. When I open windows fax and scan it says nothing is there. This is weird because it was fully functional before as I had just installed the recent drivers for vista but now it wont work. My printer, can print and copy but wont scan.

Also, for Microsoft office one note, it doesn't see my printer as online at all(although it is listed as an option, it cant be clicked). When I open Microsoft word the printer is there and it prints fine.

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#2 Andrew

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Posted 06 March 2007 - 09:13 AM

You installed Vista drivers, so I'm assuming you're using Windows Vista? Unfortunately, drivers for Vista are few and far betweenk, and decent drivers are even rarer. You may have to sit tight until the manufacturer releases new drivers for Vista.

You said that the device was working fine before you installed the new drivers? Perhaps rolling back to the old drivers will clear the problem. I'm not sure how Vista addresses rolling back drivers (as I'm not going anywhere near Vista for at least a year!) but I imagine it's completely and needlessly different from XP.




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