Posted 03 March 2007 - 11:09 AM
My Dell is definitely running w/SP2, and my son's--I'm not sure if I ever added either SP1 or SP2.
I originally wondered if that could be the problem......
Very frustrating that I put the mix stick into one of his TWO USB ports, and the new hardware wizard starts right up, but when I put it into one of my FOUR USB ports, the computer won't recognize the stick at all.
One forum said they called the 800 tech support number, and the rep told them to "format" the drive--right click on it and choose format. (Apparently, several players left the factory w/o being formated!) It was suggested I try that.
However, since I can't right click on anything, it is impossible for me to reformat the player!
If I can get anything, it is a quick blip of drive "F" on MY COMPUTER, which quickly disappears! I have also gotten the message, USB device is malfunctioning a few times. Of course, the player is not malfunctioning because it works alone with mix clips and on my son's PC too.
Other than an SP2 problem (which I am assuming cannot be fixed), are there any other options?