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How To Locate An Infected File


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4 replies to this topic

#1 skmarie

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Posted 02 March 2007 - 11:06 AM

I received the following message from McAfee during an AOL scan :

SC0022

We were unable to delete the infected file (C:\Documents and Settings\All Users\Application Data\AOL\C_America Online 9.0b\ph.ph) from your PC.

Powered by McAfee

How do I go about locating this file and deleting it from my PC?

Thanks.

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#2 buddy215

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Posted 02 March 2007 - 12:12 PM

You can submit the file in question to Jotti. Browse to the file in question and submit it for examination.
http://virusscan.jotti.org/

Also suggest you scan with the two programs below:

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

Please let us know the results
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#3 quietman7

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Posted 02 March 2007 - 12:54 PM

You may have to Reconfigure Windows XP to show hidden files, folders. Go to Control Panel > Folder Options > View and check "Show hidden files and Folders", UNcheck "Hide Protected operating system Files (recommended)" and hit Apply > OK. (When done, follow the same procedure to hide these files and folders again to protect them from accidental deletion)
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#4 skmarie

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Posted 02 March 2007 - 07:36 PM

I ran SuperAntiSpyware and it detected a number of low-risk tracking cookies and one medium-risk item - MyWay Search Assistant for Dell Computers. I did not quarantine any of the items but will review the MyWay item further.

I also ran the BitDefender scan and it did not detect any items for follow-up.

So I still don't know what the item is that McAfee described as an infected file but am less concerned after the above two scans.

I have not yet tried to view hidden files but thanks for making me aware of this tool.

Thanks again for both replies.

#5 quietman7

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Posted 02 March 2007 - 07:52 PM

MySearch [aka Myway, MyWeb, MySearchbar] is a search bar (toolbar) that integrates with Internet Explorer.
MySearch and MyWay variants have been bundled with Grokster, Morpheus, WeatherBug, FavoriteMan, and software from mgshareware.com. The MyWeb variant is bundled with software (Popswatter, SmileyCentral, My Mail Stamp) from “Fun Web Products” (also the same people as MyWay). My Way claims not to collect any personally identifiable info but it does use cookies to track internet usage and is detected as a potentially unwanted program. MyWay is pre-installed on some new Dell computers from November 2004.

What is the Dell My Way Home Page?
http://support.dell.com/support/topics/glo...p;cs=&s=gen

Dell's removal instructions:
http://forums.us.dell.com/supportforums/bo...essage.id=42328
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