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The Viruses Are (supposedly) Gone But Now Explorer.exe Hates Me


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#1 jdrumfury

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Posted 28 February 2007 - 09:37 PM

I bought a dell xps 400 last year and have had absolutely no problems with software or viruses, i use avast as my anti virus and now use comodo firewall but about a month ago i started getting crazy style pop-ups from ie and lots of them, i don't even use IE i knew i had some virus!!?? so i scanned with avast in safe mode with system restore already disabled it found a few viruses and said it deleted them but i restarted in normal mode and this little popup came up like every minute or so saying cannot run dll as an app. i scanned with superantispyware and it found vundo varients and virtumunde as well as winfixer and some other crap i can't remember, it said it deleted it so i scanned again and it found nothing so i tried dr web cureit to make sure it was gone and it found vundo and some other trojan. that's when i started searching on how to get rid of it and found this site and a bunch of differant scanners so i scanned with vundofix about 40 times untill it didn't find anything else i scanned with virtumunde begone (i think that is the one that crashed my pc) and symantics vundo remover they found nothing so i scanned with house call and panda online they found nothing so once again scanned again with superantispyware, avast, dr webcureit, and the online scanners again, all of them came with clean results and the pop-ups from ie and the little program error messege that said cannot run dll as an app were all gone so i thought i had gotten rid of the viruses but ever since i got rid of all the viruses like a week ago my pc runs fine with games internet etc speed is there but if i click on my computer i cannot look through my c: drive and if it lets me it's only about a minute before it gives me the nice little error that says explorer.exe has encountered a problem and needs to close,
the wierd thing is that windows explorer won't do that if im looking through my other harddrive only the local disc and it's never longer then a minute that im able to search through my files.

if anybody knows what might be going on here please let me know cause i can't live without clicking through
files on the c drive haha! and if your advice is to reinstall windows please don't respond cause everybody says that but i know there is somebody out their with some better advice then that

thank you

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#2 fozzie

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Posted 01 March 2007 - 02:56 AM

please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 quietman7

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Posted 01 March 2007 - 08:53 AM

i scanned with vundofix about 40 times untill it didn't find anything else

You may have a new variant that vundofix is not detecting. Follow fozzie's instructions for posting a hijackthis log. If vundo is still causing you a problem the HJT Team member will instruct you what else needs to be done after reviewing your log.
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