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Runtime Error In Windows


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4 replies to this topic

#1 thrillhouse

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Posted 28 February 2007 - 09:26 AM

I just updated 18 gigs of music with album art. I plug my ipod in to the computer and it says I only have 3 gigs and change on it and it is updating and adding the rest. Seems strange since the entire 18 gigs have been on there playing all day but whatever, as long as its updating they should go back on there.

After it gets to about four gigs or so I get an application error from itunes. I copied the error to see if anyone can make sense of it and tell me how to fix it. I restarted the ipodservice and that didn't help. Thanks.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 2/28/2007
Time: 9:07:29 AM
User: N/A
Computer: MAX
Description:
Faulting application itunes.exe, version 7.0.2.16, faulting module mplugin.dll, version 2.4.2.0, fault address 0x0001fac7.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 74 75 ure itu
0018: 6e 65 73 2e 65 78 65 20 nes.exe
0020: 37 2e 30 2e 32 2e 31 36 7.0.2.16
0028: 20 69 6e 20 6d 70 6c 75 in mplu
0030: 67 69 6e 2e 64 6c 6c 20 gin.dll
0038: 32 2e 34 2e 32 2e 30 20 2.4.2.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 31 66 61 t 0001fa
0050: 63 37 0d 0a c7..

Edited by thrillhouse, 28 February 2007 - 09:30 AM.


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#2 nigglesnush85

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Posted 28 February 2007 - 10:27 AM

Hello,

Have you tried a repair install of itunes?
Regards,

Alan.

#3 thrillhouse

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Posted 28 February 2007 - 02:52 PM

tried that, tried running anti spyware and virus stuff in safe mode, and now I am trying to find out how to uninstall multiplugin because that is what the mplugin.dll refers too. Hopefully it works.

#4 nigglesnush85

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Posted 28 February 2007 - 03:46 PM

If you uninstall Itunes, do a clean with ccleaner and 2 registry passes with ccleaner, it will get rid of itunes completely for you to start a fresh. http://www.ccleaner.com/
If you remove the multiplugin, it could ruin your itunes, and other media. Try this tool, see if it helps http://www.osx-e.com/downloads/skins/multi_plugin.html
Regards,

Alan.

#5 thrillhouse

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Posted 28 February 2007 - 03:47 PM

well, I removed multiplugin before reading your post and reinstalled it and everything is fine now. Fixed!




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