Why might this be happening?
1. I am following instructions in "the guide", cleaned my temp files etc.
2. I already have Ad-aware and Spybot, so i have started with Ad-aware as the guide suggests. I did it 3 times, shutting down imbetween each effort.
3. I have followed ALL instructions although i did have one problem and one quandery, which i solved, although my solution may not have been correct and therefore affected the result...
when the 1st one finished, i did not know how to quarentine and thought i might be offered it as an option if i clicked on "next". I WAS WRONG and my first scan disapeared, after that i just clicked on the "log book" or whatever it was called next to "next" and then clicked on one of the file views that had the selecting all the "problems" boxes, selected them all, right clicked and deleted.
Did i delete these files correctly?
The guides instructions were slightly different from the Ad-aware user manual that i went to through a link in the guide. In the guide it simply said to do the scan and "eliminate" what was found. In the Ad-aware manual it said to quarentine the files for a little while incase theyyyy, i cant remember, self destruct or something like that he he. At the time i figured that i should just follow "the guide" because it is more case specific. so, my quanderys are:
Was i correct not to leave them in quarentene and delete straight away like "guide" suggested but unlike the Ad-aware user manual? or should i have just left the "baddies" in quarentine for a few days?
Could this be the reason why when i do the scan again it brings up the same result?
If the answer is no, then...
Did i delete these files correctly? (if not then how do i do this?)
Here are the links for both "the guide" and the Ad-aware manual, just incase you need them for reference to save you from having to move about
The guide: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
The Ad-aware manual: http://www.bleepingcomputer.com/tutorials/use-ad-aware-2007-to-remove-spyware/
Thanks for stopping by NICE ONE!!! nn23
Edited by nn23, 27 February 2007 - 10:01 PM.