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Computer Won't Boot


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#1 Phrex

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Posted 27 February 2007 - 12:08 AM

I'm having issues with my Dell XPS Gen2 Notebook computer with Windows XP Media Center. When I boot, my screen gets dotted vertical streaks of discoloration at the Dell logo screen as well as the Windows logo screen. Then the screen will get random patterns of discoloration, go entirely black, and the computer will not boot. I don't get any error messages at all, it just won't boot. If I'm using /SAFEBOOT, it will boot to safe mode after the screen goes black. Even when I run a Diagnostic Startup via msconfig, the system still won't boot except in safe mode.

Any ideas on how to fix this guys, or am I going to have to reinstall Windows?

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#2 Queen-Evie

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Posted 27 February 2007 - 12:28 AM

Do you have a graphics card installed on your computer? If so, it's possible the card is on the verge of dying and needs to be replaced. The same thing happened to me 2 years ago, and it was the card causing the problem. This may not be what is causing the streaks for you, but it's something to consider.
Others may have some other ideas for you to consider.

#3 Phrex

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Posted 27 February 2007 - 12:43 AM

Thanks Evie, that is possible. About 3 years ago on my old Dell desktop, I had a similar problem with the screen bugging out. But in that case, an error message always came up mentioning nv4disp.dll or something, which indicates a problem with the video card. This time, I don't get any error messages. My video card is an nVidia GeForce 6800 Go. My computer is only about a year old so I don't expect the video card is already shot.

#4 Budapest

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Posted 27 February 2007 - 01:45 AM

Try booting into the BIOS and see if there is a setting to disable your video card and force the computer to use the on-board graphics. That should tell you if it's a problem with the card.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 Phrex

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Posted 27 February 2007 - 02:17 AM

Thanks Budapest. I checked the BIOS and unfortunately, there is no option to disable the video card. Nonetheless, I appreciate the help.

#6 Phrex

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Posted 27 February 2007 - 01:48 PM

So I disabled my video card through the device manager and I am having the same problems. Any other ideas guys?




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