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Downloading problem


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6 replies to this topic

#1 JeanInMontana

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Posted 06 January 2005 - 02:00 PM

Hi and Happy New Year all. I have a strange problem with downloading with FireFox. That being every time I attempt a download the browser disappears, crashes. Before I can click where to save, everything is gone. I can download with IE and MSN IE no problems. I can also install extensions in FF.

So far to try and fix I have uninstalled an optimized version and reinstalled a regular version. No Spyware or virus I am sure. Regular disk checks, all updates, registry clean/repaired.

Any ideas what could be causing this? FF was my favorite for DL's because it was faster now it won't do it at all. :thumbsup:

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#2 tg1911

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Posted 06 January 2005 - 02:53 PM

Have you tried reinstalling Firefox?
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#3 Ronbo

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Posted 06 January 2005 - 03:16 PM

If you do try reinstalling Firefox, make sure to manually delete this folder before you reinstall. C:\Documents and Settings\your user name\Application Data\Mozilla. This Mozilla folder contains all your personalized settings and if there is corrupted files in Firefox they may be in there. Application Data is a hidden folder so you have to set your folder options to show hidden files and folders.

Edited by Ronbo, 06 January 2005 - 03:17 PM.

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#4 JeanInMontana

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Posted 06 January 2005 - 08:27 PM

From initial post: So far to try and fix I have uninstalled an optimized version and reinstalled a regular version. No Spyware or virus I am sure. Regular disk checks, all updates, registry clean/repaired.

All I kept was the bookmarks and extensions from the first install. Do you think extensions could cause it?

#5 Ronbo

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Posted 06 January 2005 - 08:39 PM

It could very well be one of the extensions. Why not try saving your bookmarks, uninstalling FF and deleting the Mozilla folder with all your extensions so you have a clean start. Then reinstall it and try a download to see if works, if it does, start installing all your extensions one at a time while trying a small download until you find the culprit.
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#6 JeanInMontana

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Posted 06 January 2005 - 10:17 PM

:flowers: Must have been an extension was able to download and save to the file I wanted. Life is good again! :thumbsup:

#7 Ronbo

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Posted 07 January 2005 - 07:00 AM

Glad it worked for you. :thumbsup: I have had problems with firefox that ended up being corrupted data in that mozilla folder also. That's why whenever you uninstall firefox you should delete that folder along with it.
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