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Help Me Remove A Trojan


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4 replies to this topic

#1 ryanzen

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Posted 25 February 2007 - 09:02 PM

my pc keeps on being infected bya trojan, PSW.GENERIC3.tx eventhough i have an updated AVG.

how do i remove this... i have formatted my pc but it didnt get rid off it.
what should i do

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#2 Orange Blossom

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Posted 25 February 2007 - 09:39 PM

Welcome to BC ryanzen :thumbsup:

From what little I've been able to discover, this thing is a trojan. I cannot find any specific removal directions for it, and it is possible that other stuff came with it. You said that you formatted your PC, was this a repair install or a complete clean install? In either case, I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log. You may wish to include a link to this thread.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

If you run into any difficulties or have any questions prior to posting your log, please post back and we'll help you out.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 ryanzen

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Posted 25 February 2007 - 10:19 PM

thanks.. i

#4 Den Sopery

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Posted 27 February 2007 - 04:22 AM

Dear all,

Please Help me. I was infected W32sily at my computer. I was format my hard disk twice and I have an antivir last update but My Computer still infected. Please Help..Thanks before.

regards,

Supri

#5 Orange Blossom

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Posted 27 February 2007 - 05:18 AM

Welcome to BC Den Sopery :thumbsup:

I cannot find any references with that name. Therefore, I'm going to give you the same advice I gave ryanzen. I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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