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Desk.cpl Issue


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#1 artus

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Posted 25 February 2007 - 11:13 AM

Problem: Under a User Login (administrative privileges), cannot right-click desktop properties to change desktop configuration. Cannot execute desk.cpl from control panel, or through run command – nothing happens. All other cpls can be executed normally. Under Safe Mode, can open desk.cpl and access desktop properties.

Actions tried so far: Tried diagnostic boot using msconfig – problem remained. Tried a repair installation of XP – problem remained. Tried various tweaks from Kelly’s site to ensure that changing the desktop has not been disable. Ran XoftSpySe, Spybot S&D, Adaware SE, Grisoft AVG, Kaspersky Online scan, and RegCure; all to no avail. Uninstalled recent software installation. Made sure that I have the most recent drivers and bios updates available.

System seems stable otherwise. Can select and modify desktop photo using nView properties. Only option I am currently left with is to do a clean reinstall – not a desirable path. Any thoughts are appreciated.

Jack

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#2 TheTerrorist_75

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Posted 25 February 2007 - 12:25 PM

Are you using a third party Themes program?

Go to Start > Run and type services.msc then hit <Enter>.

Make sure the Themes service is set to Automatic and started.
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#3 artus

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Posted 25 February 2007 - 01:38 PM

No third party manager. Themes service is set to automatic and is started. Thanks.

#4 nigglesnush85

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Posted 25 February 2007 - 01:56 PM

have you tried start run sfc /scannow also this tool might help.http://www.iobit.com/AdvancedWindowsCarePersonal/index.html
Regards,

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#5 artus

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Posted 25 February 2007 - 02:01 PM

I have run sfc /scannow and even checked desk.cpl in \windows\system32 against an extracted desk.cpl from my cd. Thanks

#6 1101doc

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Posted 25 February 2007 - 11:35 PM

Does the problem manifest in other accounts?
If not: http://support.microsoft.com/?kbid=811151
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#7 artus

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Posted 26 February 2007 - 12:31 PM

I actuallly created a new account and tried it -- same problem. Also when in that account, I rebooted with all buttons unselected on the MSCONFIG selective boot option -- same problem. The desktop properties only work in a safe boot mode. I am able to select a new background using nVidia's NView. I suspect this issue may be related to the nVidia driver but who knows?

#8 artus

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Posted 27 February 2007 - 12:08 PM

To all, thanks for suggestions. FWIW, I rolled the nVidia drivers back a couple versions and all is now well.

#9 tg1911

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Posted 27 February 2007 - 12:43 PM

Thanks for posting back with the fix, artus. :thumbsup:
I could prove helpful for someone with the same problem.
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