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multiple problems from multiple users


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13 replies to this topic

#1 micro1

micro1

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Posted 06 January 2005 - 10:59 AM

I have multiple users on a windows xp computer using IE6.00, and having downloaded and installed sp2. I use spybot S&D and ad award to keep the computer running, but I've now lost the ability to load ad aware (starts to initilaize and then stops, I've removed and downloaded another version several times to no avail). Other programs are hanigng up periodically...aol particularly. I ran Hijack This, and can tell I have problems. Can you help?

Hijack this log--Micro1

Logfile of HijackThis v1.98.2
Scan saved at 10:58:09 AM, on 1/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\BSPLAYER.EXE
C:\WINDOWS\system.exe
C:\WINDOWS\cmmon32.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\system32\regdata.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\DeskAd Service\DeskAdServ.exe
C:\Program Files\DeskAd Service\DeskAdKeep.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\unzipped\HijackThis[1]\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchproject.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.velocitymicro.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchproject.net/panel/index.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\Program Files\SearchRelevancy\SearchRelevancy1.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: HTML Source Editor - {A3DFDA85-1D92-4E28-8C0C-522574ACDC8A} - C:\WINDOWS\MSFinder\msf.dll (disabled by BHODemon)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BS Player] BSPLAYER.EXE
O4 - HKLM\..\Run: [NvCplSystem] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [Cmmon32Sys] C:\WINDOWS\cmmon32.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\RunServices: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKCU\..\RunOnce: [BS Player] BSPLAYER.EXE
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.velocitymicro.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYes...bridge-c356.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://www.microsoftoffice.com/productupda...ontent/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095987980562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2AD43ECF-CFB1-49AD-BC97-9D92E3AD78EC}: NameServer = 205.188.146.145

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#2 Grinler

Grinler

    Lawrence Abrams


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  • Local time:10:04 PM

Posted 06 January 2005 - 11:31 PM

You are using an outdated version of hijackthis. Please download the newer version.

Download HijackThis from:

HijackThis Download Site

Then post a new log

#3 micro1

micro1
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Posted 07 January 2005 - 10:54 AM

thanks...here's the log from the latest version

Logfile of HijackThis v1.99.0
Scan saved at 10:50:08 AM, on 1/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\BSPLAYER.EXE
C:\WINDOWS\system.exe
C:\WINDOWS\cmmon32.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\DeskAd Service\DeskAdServ.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\DeskAd Service\DeskAdKeep.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchproject.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.velocitymicro.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchproject.net/panel/index.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\Program Files\SearchRelevancy\SearchRelevancy1.dll (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: HTML Source Editor - {A3DFDA85-1D92-4E28-8C0C-522574ACDC8A} - C:\WINDOWS\MSFinder\msf.dll (disabled by BHODemon)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BS Player] BSPLAYER.EXE
O4 - HKLM\..\Run: [NvCplSystem] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [Cmmon32Sys] C:\WINDOWS\cmmon32.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\RunServices: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKCU\..\RunOnce: [BS Player] BSPLAYER.EXE
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.velocitymicro.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYes...bridge-c356.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://www.microsoftoffice.com/productupda...ontent/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095987980562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2AD43ECF-CFB1-49AD-BC97-9D92E3AD78EC}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 07 January 2005 - 07:33 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchproject.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchproject.net/panel/index.html
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\Program Files\SearchRelevancy\SearchRelevancy1.dll (disabled by BHODemon)
O2 - BHO: HTML Source Editor - {A3DFDA85-1D92-4E28-8C0C-522574ACDC8A} - C:\WINDOWS\MSFinder\msf.dll (disabled by BHODemon)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BS Player] BSPLAYER.EXE
O4 - HKLM\..\Run: [NvCplSystem] C:\WINDOWS\system.exe
O4 - HKLM\..\Run: [Cmmon32Sys] C:\WINDOWS\cmmon32.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\RunServices: [regdata.exe] C:\WINDOWS\system32\regdata.exe
O4 - HKCU\..\RunOnce: [BS Player] BSPLAYER.EXE
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYes...bridge-c356.cab
nline, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)


C:\Program Files\SearchRelevancy\C:\WINDOWS\system32\msbe.dll
C:\WINDOWS\realtime.exe
C:\WINDOWS\system.exe
C:\WINDOWS\cmmon32.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\DeskAd Service\
C:\WINDOWS\system32\regdata.exe
c:\windows\system32\BSPLAYER.EXE
C:\WINDOWS\zeta.exe

Reboot your computer to go back to normal mode and post a new log.

#5 micro1

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Posted 07 January 2005 - 10:34 PM

thanks...it's accomplished...could not find C:\ProgramFiles\SearchRelevancy\C:\WINDOWS\system32\msbe.dll...here's the new log

Logfile of HijackThis v1.99.0
Scan saved at 10:26:53 PM, on 1/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\DeskAd Service\DeskAdServ.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\DeskAd Service\DeskAdKeep.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\WINDOWS\system32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.velocitymicro.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.velocitymicro.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://www.microsoftoffice.com/productupda...ontent/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095987980562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#6 Grinler

Grinler

    Lawrence Abrams


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Posted 08 January 2005 - 09:58 PM

Click on start, settings, control panel and double-click on add/remove programs. From with add/remove program uninstall the following if they exist:

DeskAd Service


Then reboot, and fix the following lines with hijackthis:

O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe

Reboot again and delete C:\Program Files\DeskAd Service\ and post a ne wlog

#7 micro1

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Posted 09 January 2005 - 11:06 AM

thanks....here is the new log...question..any idea why ad aware won't run...is it likely that something I have dowloaded, perhaps another virus detection or spyware program is interrupting it while loading?

Logfile of HijackThis v1.99.0
Scan saved at 10:53:48 AM, on 1/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BHODemon 2\BHODemon.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\WINDOWS\system32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.velocitymicro.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.velocitymicro.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://www.microsoftoffice.com/productupda...ontent/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095987980562
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#8 Grinler

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Posted 09 January 2005 - 09:57 PM

Ok your log is now clean. Are you still having problems running ad-aware?

#9 micro1

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Posted 10 January 2005 - 02:00 PM

thanks for all the help..ad aware still will not load...I was wondering whether another spyware program might be stopping it from loading?

#10 Grinler

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Posted 10 January 2005 - 11:41 PM

I do not see anything that would stop it. What part is not loading? The main program or the adwatcher componment?

#11 micro1

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Posted 11 January 2005 - 07:54 AM

,the main component....starts to load and then disappears

#12 Grinler

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Posted 11 January 2005 - 09:27 AM

Download this file:

http://www.bleepingcomputer.com/files/pv.php

and extract it to c:\pv.

Navigate to that directory and double-click on the runme.bat file. Then press the number 1 when its done it will open a notepad.

Then do the same thing for options 1 and 2. Paste all three logs in here as a reply and let me look it over. This is the last thing I can think of.

#13 micro1

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Posted 13 January 2005 - 08:45 PM

thanks....when the program loaded, I got numbered options, hit one and two, what other log useful?


Module information for 'Explorer.EXE'
MODULE BASE SIZE PATH
Explorer.EXE 1000000 1044480 C:\WINDOWS\Explorer.EXE 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Explorer
ntdll.dll 7c900000 720896 C:\WINDOWS\system32\ntdll.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT Layer DLL
kernel32.dll 7c800000 999424 C:\WINDOWS\system32\kernel32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT BASE API Client DLL
msvcrt.dll 77c10000 360448 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT CRT DLL
ADVAPI32.dll 77dd0000 634880 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Advanced Windows 32 Base API
RPCRT4.dll 77e70000 593920 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Procedure Call Runtime
GDI32.dll 77f10000 286720 C:\WINDOWS\system32\GDI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDI Client DLL
USER32.dll 77d40000 589824 C:\WINDOWS\system32\USER32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows XP USER API Client DLL
SHLWAPI.dll 77f60000 483328 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Light-weight Utility Library
SHELL32.dll 7c9c0000 8470528 C:\WINDOWS\system32\SHELL32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Shell Common Dll
ole32.dll 774e0000 1294336 C:\WINDOWS\system32\ole32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft OLE for Windows
OLEAUT32.dll 77120000 573440 C:\WINDOWS\system32\OLEAUT32.dll 5.1.2600.2180
BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\system32\BROWSEUI.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Shell Browser UI Library
SHDOCVW.dll 77760000 1490944 C:\WINDOWS\system32\SHDOCVW.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Shell Doc Object and Control Library
CRYPT32.dll 77a80000 606208 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Crypto API32
MSASN1.dll 77b20000 73728 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) ASN.1 Runtime APIs
CRYPTUI.dll 754d0000 524288 C:\WINDOWS\system32\CRYPTUI.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust UI Provider
WINTRUST.dll 76c30000 188416 C:\WINDOWS\system32\WINTRUST.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust Verification APIs
IMAGEHLP.dll 76c90000 163840 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Image Helper
NETAPI32.dll 5b860000 344064 C:\WINDOWS\system32\NETAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Win32 API DLL
WININET.dll 771b0000 679936 C:\WINDOWS\system32\WININET.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Internet Extensions for Win32
WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Win32 LDAP API DLL
VERSION.dll 77c00000 32768 C:\WINDOWS\system32\VERSION.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Version Checking and File Installation Libraries
UxTheme.dll 5ad70000 229376 C:\WINDOWS\system32\UxTheme.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Microsoft UxTheme Library
ShimEng.dll 5cb70000 155648 C:\WINDOWS\system32\ShimEng.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Shim Engine DLL
AcGenral.DLL 6f880000 1875968 C:\WINDOWS\AppPatch\AcGenral.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Compatibility DLL
WINMM.dll 76b40000 184320 C:\WINDOWS\system32\WINMM.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) MCI API DLL
MSACM32.dll 77be0000 86016 C:\WINDOWS\system32\MSACM32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft ACM Audio Filter
USERENV.dll 769c0000 733184 C:\WINDOWS\system32\USERENV.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Userenv
comctl32.dll 773d0000 1056768 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 6.0 (xpsp_sp2_rtm.040803-2158) User Experience Controls Library
comctl32.dll 5d090000 618496 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp_sp2_rtm.040803-2158) Common Controls Library
appHelp.dll 77b40000 139264 C:\WINDOWS\system32\appHelp.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Application Compatibility Client Library
CLBCATQ.DLL 76fd0000 520192 C:\WINDOWS\system32\CLBCATQ.DLL 2001.12.4414.258
COMRes.dll 77050000 806912 C:\WINDOWS\system32\COMRes.dll 2001.12.4414.258
cscui.dll 77a20000 344064 C:\WINDOWS\System32\cscui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Client Side Caching UI
CSCDLL.dll 76600000 118784 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Offline Network Agent
themeui.dll 5ba60000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Theme API
Secur32.dll 77fe0000 69632 C:\WINDOWS\System32\Secur32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Security Support Provider Interface
MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDIEXT Client DLL
xpsp2res.dll 20000000 2904064 C:\WINDOWS\system32\xpsp2res.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Service Pack 2 Messages
SAMLIB.dll 71bf0000 77824 C:\WINDOWS\system32\SAMLIB.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) SAM Library DLL
LINKINFO.dll 76980000 32768 C:\WINDOWS\system32\LINKINFO.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Volume Tracking
ntshrui.dll 76990000 151552 C:\WINDOWS\system32\ntshrui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Shell extensions for sharing
ATL.DLL 76b20000 69632 C:\WINDOWS\system32\ATL.DLL 3.05.2284 ATL Module for Windows XP (Unicode)
SETUPAPI.dll 77920000 995328 C:\WINDOWS\system32\SETUPAPI.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Setup API
NETSHELL.dll 76400000 1728512 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Network Connections Shell
rtutils.dll 76e80000 57344 C:\WINDOWS\system32\rtutils.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Routing Utilities
credui.dll 76c00000 188416 C:\WINDOWS\system32\credui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Credential Manager User Interface
WS2_32.dll 71ab0000 94208 C:\WINDOWS\system32\WS2_32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 32-Bit DLL
WS2HELP.dll 71aa0000 32768 C:\WINDOWS\system32\WS2HELP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 Helper for Windows NT
iphlpapi.dll 76d60000 102400 C:\WINDOWS\system32\iphlpapi.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) IP Helper API
urlmon.dll 77260000 647168 C:\WINDOWS\system32\urlmon.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) OLE32 Extensions for Win32
msi.dll 7d1e0000 2826240 C:\WINDOWS\system32\msi.dll 3.0.3790.2180 Windows Installer
rsaenh.dll ffd0000 163840 C:\WINDOWS\system32\rsaenh.dll 5.1.2600.2161 (xpsp.040706-1629) Microsoft Enhanced Cryptographic Provider
THSec.dll 61000000 114688 C:\Program Files\TrojanHunter 4.0\THSec.dll
WINSTA.dll 76360000 65536 C:\WINDOWS\system32\WINSTA.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Winstation Library
webcheck.dll 74b30000 286720 C:\WINDOWS\System32\webcheck.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Web Site Monitor
WSOCK32.dll 71ad0000 36864 C:\WINDOWS\System32\WSOCK32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 32-Bit DLL
stobject.dll 76280000 135168 C:\WINDOWS\System32\stobject.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Systray shell service object
BatMeter.dll 74af0000 40960 C:\WINDOWS\System32\BatMeter.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Battery Meter Helper DLL
POWRPROF.dll 74ad0000 32768 C:\WINDOWS\System32\POWRPROF.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Power Profile Helper DLL
WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Terminal Server SDK APIs
ctagent.dll 10000000 69632 C:\WINDOWS\system32\ctagent.dll 1, 0, 0, 6 ctagent
iTchHk.dll a30000 28672 C:\Program Files\Logitech\iTouch\iTchHk.dll 1.0.0 iTouch Hook Library
MPR.dll 71b20000 73728 C:\WINDOWS\system32\MPR.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Multiple Provider Router DLL
drprov.dll 75f60000 28672 C:\WINDOWS\System32\drprov.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Terminal Server Network Provider
ntlanman.dll 71c10000 57344 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft® Lan Manager
NETUI0.dll 71cd0000 94208 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT LM UI Common Code - GUI Classes
NETUI1.dll 71c90000 262144 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT LM UI Common Code - Networking classes
NETRAP.dll 71c80000 28672 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Remote Admin Protocol DLL
davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Web DAV Client DLL
SXS.DLL 75e90000 720896 C:\WINDOWS\system32\SXS.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Fusion 2.5
shdoclc.dll 15e0000 557056 C:\WINDOWS\system32\shdoclc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Doc Object and Control Library
wdmaud.drv 72d20000 36864 C:\WINDOWS\system32\wdmaud.drv 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) WDM Audio driver mapper
msacm32.drv 72d10000 32768 C:\WINDOWS\system32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper
midimap.dll 77bd0000 28672 C:\WINDOWS\system32\midimap.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft MIDI Mapper
browselc.dll 1120000 73728 C:\WINDOWS\system32\browselc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Browser UI Library
MSGINA.dll 75970000 1011712 C:\WINDOWS\system32\MSGINA.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Logon GINA DLL
ODBC32.dll 74320000 249856 C:\WINDOWS\system32\ODBC32.dll 3.525.1117.0 (xpsp_sp2_rtm.040803-2158) Microsoft Data Access - ODBC Driver Manager
comdlg32.dll 763b0000 299008 C:\WINDOWS\system32\comdlg32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Common Dialogs DLL
odbcint.dll 1770000 94208 C:\WINDOWS\system32\odbcint.dll 3.525.1117.0 (xpsp_sp2_rtm.040803-2158) Microsoft Data Access - ODBC Resources
MLANG.dll 75cf0000 593920 C:\WINDOWS\system32\MLANG.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Multi Language Support DLL
cryptnet.dll 75e60000 77824 C:\WINDOWS\system32\cryptnet.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Crypto Network Related API
WINHTTP.dll 4d4f0000 360448 C:\WINDOWS\system32\WINHTTP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows HTTP Services
SensApi.dll 722b0000 20480 C:\WINDOWS\system32\SensApi.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) SENS Connectivity API DLL
PFIM100EN.DLL 383d0000 40960 C:\Program Files\Corel\WordPerfect Office 2002\PROGRAMS\PFIM100EN.DLL 10.0.0.663 PerfectFit QuickFinder Indexing Language Resource
mydocs.dll 72410000 106496 C:\WINDOWS\System32\mydocs.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) My Documents Folder UI
WZSHLSTB.DLL 16200000 24576 C:\PROGRA~1\WINZIP\WZSHLSTB.DLL 4.1 (32-bit) WinZip Shell Extension DLL
contmenu.dll 2640000 335872 C:\PROGRA~1\TROJAN~1.0\contmenu.dll
NavShExt.dll 1250000 114688 C:\Program Files\Norton AntiVirus\NavShExt.dll 9.05.15 Norton AntiVirusNAVShellExt Module
ccTrust.dll 1270000 106496 C:\WINDOWS\system32\ccTrust.dll 1.0.10.002 Common Client ccTrust
MSVCP60.dll 76080000 413696 C:\WINDOWS\system32\MSVCP60.dll 6.02.3104.0 Microsoft ® C++ Runtime Library
RASAPI32.DLL 76ee0000 245760 C:\WINDOWS\system32\RASAPI32.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Access API
rasman.dll 76e90000 73728 C:\WINDOWS\system32\rasman.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Access Connection Manager
TAPI32.dll 76eb0000 192512 C:\WINDOWS\system32\TAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft® Windows™ Telephony API Client DLL
msv1_0.dll 77c70000 143360 C:\WINDOWS\system32\msv1_0.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Authentication Package v1.0
idleproc.dll 67f00000 28672 C:\PROGRA~1\AMERIC~1.0\idleproc.dll 9.00.000 IDLEPROC DLL



Module information for 'iexplore.exe'
MODULE BASE SIZE PATH
iexplore.exe 400000 102400 C:\Program Files\Internet Explorer\iexplore.exe 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Internet Explorer
ntdll.dll 7c900000 720896 C:\WINDOWS\system32\ntdll.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT Layer DLL
kernel32.dll 7c800000 999424 C:\WINDOWS\system32\kernel32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT BASE API Client DLL
msvcrt.dll 77c10000 360448 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT CRT DLL
USER32.dll 77d40000 589824 C:\WINDOWS\system32\USER32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows XP USER API Client DLL
GDI32.dll 77f10000 286720 C:\WINDOWS\system32\GDI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDI Client DLL
SHLWAPI.dll 77f60000 483328 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Light-weight Utility Library
ADVAPI32.dll 77dd0000 634880 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Advanced Windows 32 Base API
RPCRT4.dll 77e70000 593920 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Procedure Call Runtime
SHDOCVW.dll 77760000 1490944 C:\WINDOWS\system32\SHDOCVW.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Shell Doc Object and Control Library
CRYPT32.dll 77a80000 606208 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Crypto API32
MSASN1.dll 77b20000 73728 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) ASN.1 Runtime APIs
CRYPTUI.dll 754d0000 524288 C:\WINDOWS\system32\CRYPTUI.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust UI Provider
WINTRUST.dll 76c30000 188416 C:\WINDOWS\system32\WINTRUST.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust Verification APIs
IMAGEHLP.dll 76c90000 163840 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Image Helper
OLEAUT32.dll 77120000 573440 C:\WINDOWS\system32\OLEAUT32.dll 5.1.2600.2180
ole32.dll 774e0000 1294336 C:\WINDOWS\system32\ole32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft OLE for Windows
NETAPI32.dll 5b860000 344064 C:\WINDOWS\system32\NETAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Win32 API DLL
WININET.dll 771b0000 679936 C:\WINDOWS\system32\WININET.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Internet Extensions for Win32
WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Win32 LDAP API DLL
VERSION.dll 77c00000 32768 C:\WINDOWS\system32\VERSION.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Version Checking and File Installation Libraries
comctl32.dll 773d0000 1056768 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 6.0 (xpsp_sp2_rtm.040803-2158) User Experience Controls Library
SHELL32.dll 7c9c0000 8470528 C:\WINDOWS\system32\SHELL32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Shell Common Dll
comctl32.dll 5d090000 618496 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp_sp2_rtm.040803-2158) Common Controls Library
BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\system32\BROWSEUI.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) Shell Browser UI Library
browselc.dll 20000000 73728 C:\WINDOWS\system32\browselc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Browser UI Library
appHelp.dll 77b40000 139264 C:\WINDOWS\system32\appHelp.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Application Compatibility Client Library
CLBCATQ.DLL 76fd0000 520192 C:\WINDOWS\system32\CLBCATQ.DLL 2001.12.4414.258
COMRes.dll 77050000 806912 C:\WINDOWS\system32\COMRes.dll 2001.12.4414.258
UxTheme.dll 5ad70000 229376 C:\WINDOWS\system32\UxTheme.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Microsoft UxTheme Library
Secur32.dll 77fe0000 69632 C:\WINDOWS\system32\Secur32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Security Support Provider Interface
urlmon.dll 77260000 647168 C:\WINDOWS\system32\urlmon.dll 6.00.2900.2518 (xpsp_sp2_gdr.040919-1056) OLE32 Extensions for Win32
cscui.dll 77a20000 344064 C:\WINDOWS\System32\cscui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Client Side Caching UI
CSCDLL.dll 76600000 118784 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Offline Network Agent
SETUPAPI.dll 77920000 995328 C:\WINDOWS\system32\SETUPAPI.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Setup API
mshtml.dll 7d4a0000 3026944 C:\WINDOWS\System32\mshtml.dll 6.00.2900.2523 (xpsp_sp2_gdr.040919-1056) Microsoft ® HTML Viewer
msls31.dll 746c0000 159744 C:\WINDOWS\System32\msls31.dll 3.10.349.0 Microsoft Line Services library file
shdoclc.dll 1a00000 557056 C:\WINDOWS\system32\shdoclc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Doc Object and Control Library
xpsp2res.dll 1a90000 2904064 C:\WINDOWS\system32\xpsp2res.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Service Pack 2 Messages
MLANG.dll 75cf0000 593920 C:\WINDOWS\system32\MLANG.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Multi Language Support DLL
ctagent.dll 10000000 69632 C:\WINDOWS\system32\ctagent.dll 1, 0, 0, 6 ctagent
iTchHk.dll 2070000 28672 C:\Program Files\Logitech\iTouch\iTchHk.dll 1.0.0 iTouch Hook Library
msi.dll 7d1e0000 2826240 C:\WINDOWS\system32\msi.dll 3.0.3790.2180 Windows Installer
USERENV.dll 769c0000 733184 C:\WINDOWS\system32\USERENV.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Userenv
SXS.DLL 75e90000 720896 C:\WINDOWS\system32\SXS.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Fusion 2.5
msimtf.dll 746f0000 172032 C:\WINDOWS\System32\msimtf.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Active IMM Server DLL
MSCTF.dll 74720000 307200 C:\WINDOWS\System32\MSCTF.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) MSCTF Server DLL
IMM32.DLL 76390000 118784 C:\WINDOWS\system32\IMM32.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows XP IMM32 API Client DLL
idleproc.dll 67f00000 28672 C:\PROGRA~1\AMERIC~1.0\idleproc.dll 9.00.000 IDLEPROC DLL

#14 Grinler

Grinler

    Lawrence Abrams


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Posted 14 January 2005 - 03:28 PM

I dont see anything bad here. Uninstall ad-aware and reinstall it.




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