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Panda Says I Have 16 Spyware And 3 Hacking Tools Help!


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8 replies to this topic

#1 phiz

phiz

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Posted 24 February 2007 - 11:29 AM

Hello my computer is running slow and recently after running my spyware checks it said it had recovered from a serious error, I thought it was all dealt with but seems not.

I have Zone alarm, Superantispy, spybot, adaware SE, AVG free and AVG antispy (free), and this week I got defender. I update these before using the computer and run them all after, making sure I delete files, cookies and history. All are clean.

I have packard bell laptop with AMD turion 64, windows XP, sky broadband connected with a netgear box.

Today I ran panda and it found 16 spyware and 3 hacking tools + root kits. I am really worried because I went into my bank details today, are they still safe?

This is the panda report, followed by my hijackthis log.


Incident Status Location

Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\Internet Explorer\MSIMG32.dll
Potentially unwanted tool:application/mywebsearch Not disinfected c:\windows\system32\f3PSSavr.scr
Potentially unwanted tool:application/funweb Not disinfected c:\windows\downloaded program files\f3initialsetup1.0.0.15-3.inf
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@2o7[2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@advertising[1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@as1.falkag[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@atdmt[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@bs.serving-sys[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@doubleclick[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@fastclick[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@mediaplex[2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@questionmarket[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@serving-sys[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@statse.webtrendslive[1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\windows user\Cookies\windows_user@tradedoubler[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe

here is my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 16:22:22, on 24/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.skybroadband.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm035YYGB
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O15 - Trusted Zone: *.hotmail.com
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by134fd.bay134.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168964268468
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...anner371030.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NkPtpEnumP2 - Unknown owner - C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe" -a -d="C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpip.dll (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I am not very computer literate so please spell out what I need to do in very simple terms, thank you for your help.

Maggie

Edited by phiz, 25 February 2007 - 09:22 AM.


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#2 phiz

phiz
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Posted 26 February 2007 - 09:48 AM

I am really sorry to do this, but I am extreemly worried about my bank account being got into, please help me.

I have cleaned out everything like I am supposed to, none of my checks showed up anything, just the panda one I ran yesterday. So today I ran the Mcafee check and it said I have two prcviewers

C:\Documents and Settings\...\SmitfraudFix.exe
C:\WINDOWS\system32\Process.exe

Sorry but I really need help

Maggie

#3 RichieUK

RichieUK

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Posted 26 February 2007 - 10:24 AM

Welcome phiz :thumbsup:

Download\install CleanUp.
Launch CleanUp,then click on 'Options'.
Now move the slider on the left up to 'Standard Cleanup!'.
Click 'Ok',now run the program by clicking on the 'Cleanup' button.
Reboot,or log off/log on when it's finished.

*****************************

Please make sure all hidden files are showing:

* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading select 'Show hidden files and folders'.
* Uncheck the 'Hide file extensions for known types' option.
* Uncheck the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

*****************************

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE" using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm035YYGB


Find and delete if present:
C:\PROGRAM FILES\MYWEBSEARCH

Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.
Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

**************************

Please run the F-Secure online virus/spyware scan using Internet Explorer:
http://support.f-secure.com/enu/home/ols3.shtml
Follow the directions in the F-Secure page for proper Installation.
Accept the License Agreement.
Once the ActiveX installs,Click ‘Custom Scan’ and be sure the following are checked:
1.Scan whole System
2.Scan all files
3.Scan whole system for rootkits
4.Scan whole system for spyware
5.Scan inside archives
6.Use advanced heuristics
Once the download completes,the scan will begin automatically.
The scan will take some time to finish,so please be patient.
When the scan completes, click the ‘I want to decide item by item’ button.
For each item found,Select ‘Disinfect’ and click ‘Next’.
Click the ‘Show Report’ button,then copy and paste the entire report into your next reply.

Restart your pc.
Post the AVG Anti Spyware and F-Secure reports,and a new Hijackthis log into your next reply.
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#4 phiz

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Posted 28 February 2007 - 02:52 PM

Thank you so much Richie for your very clearly explained instructions. Avg was clean, here are the other two reports

Scanning Report
Wednesday, February 28, 2007 17:54:27 - 19:45:32
Computer name: SNA123456789
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\


--------------------------------------------------------------------------------

Result: 1 malware found
Tracking Cookie (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 202358
System: 4362
Not scanned: 211
Actions:
Disinfected: 1
Renamed: 0
Deleted: 0
None: 0
Submitted: 0
Files not scanned:
x±x± FILES\CLML_NTSERVICE\CLML_MAIN\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_IMAGE\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_GLOBAL\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_BLOB\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_AUDIO\CLML.DB-JOURNAL
C:\DRIVERS\MCDBF\SOURCE1\OTHER.EXE\BIOSLOCK.PIF
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\NTUSER.DAT
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\BEYONCE KNOWLES - CRAZY IN LOVE.AVI
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\TOXICITY\02 NEEDLES.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\STORAGED MELODIES\SNOWBLIND.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\STORAGED MELODIES\THE METRO.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\STEAL THIS ALBUM!\08 I-E-A-I-A-I-O.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\MEZMERIZE\05 RADIO_VIDEO.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\MEZMERIZE\07 VIOLENT PORNOGRAPHY.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\MEZMERIZE\09 SAD STATUE.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\SYSTEM OF A DOWN\MEZMERIZE\11 LOST IN HOLLYWOOD.MP3
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\MY DOCUMENTS\MY MUSIC\MY PLAYLISTS\MACHINE HEAD [5 ALBUMS]\~UTORRENTPARTFILE_17FE21FD.DAT
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\LOCAL SETTINGS\TEMP\~DF7AF5.TMP
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\LOCAL SETTINGS\TEMP\~DFB362.TMP
C:\DOCUMENTS AND SETTINGS\WINDOWS USER\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\WINDOWS\USRCLASS.DAT
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 01-17-2007 - 09-12-55.SBU\{1E1FEF4F-3367-4FA3-8A7A-DC93449FF4C0}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 01-20-2007 - 10-11-10.SBU\{096FE3A0-12CD-42E2-850C-FEEC0F45AE7C}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 01-31-2007 - 10-35-35.SBU\{00415D69-4C97-4E6A-84A5-DA1AD73BA648}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 02-02-2007 - 19-02-48.SBU\{0D3D0862-DE22-42DB-8267-75730F6160A9}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 02-05-2007 - 19-20-15.SBU\{207A5324-28C8-48A8-BF49-019D6914A825}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Quarantine\Quarantine - 02-07-2007 - 14-48-20.SBU\{4ADF673C-A4CE-4826-BA60-2D2768171B6D}
C:\Documents and Settings\windows user\Application Data\SUPERAntiSpyware.comAM þ¾ 
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\TEMP\ZLT07599.TMP
C:\WINDOWS\SYSTEM32\BIOS1.ROM
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\WINDOWS\SYSTEM32\CATROOT2\EDB.LOG
C:\WINDOWS\SYSTEM32\CATROOT2\TMP.EDB
C:\WINDOWS\I386\BIOS1.RO_
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Skins\Ad-Aware SE default.ask\Ad-Aware SE Default.skn
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_VIDEO\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_TV\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_MAIN\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_IMAGE\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_GLOBAL\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE\CLML_BLOB\CLML.DB-JOURNAL
C:\PROGRAM FILES\CYBERLINK\SHARED FILES\CLML_NTSERVICE¦ LAx±H

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure Libra: 2.4.2, 2007-02-28
F-Secure AVP: 7.0.171, 2007-02-28
F-Secure Orion: 1.2.37, 2007-02-27
F-Secure Blacklight: 1.0.53, 0000-00-00
F-Secure Draco: 1.0.35, 2007-02-19
F-Secure Pegasus: 1.19.0, 2007-01-26
Scanning options:
Scan all files
Scan inside archives
Use Advanced heuristics







Logfile of HijackThis v1.99.1
Scan saved at 19:56:14, on 28/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.skybroadband.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm035YYGB
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O15 - Trusted Zone: *.hotmail.com
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by134fd.bay134.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168964268468
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...anner371030.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin...ows-i586-jc.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...970/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NkPtpEnumP2 - Unknown owner - C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe" -a -d="C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpip.dll (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Can I just check that I am now to go back and recheck the 'hide file extensions for know types' and 'hide protected operating system files'

Thank you again for your help

Maggie

Edited by phiz, 28 February 2007 - 03:04 PM.


#5 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
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  • Local time:02:42 AM

Posted 28 February 2007 - 03:16 PM

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm035YYGB
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)

Exit Hijackthis.

******************************

Your log is clean :thumbsup:
If all's ok,please do the following:

Revert these settings back to default:
* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading select 'Show hidden files and folders'.
* Uncheck the 'Hide file extensions for known types' option.
* Uncheck the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

Clear your 'System Restore' points by doing the following:
Right-click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Select 'Turn Off System Restore On All Drives'.
Select 'Apply'.
You will then get the following warning:
"You have chosen to turn off System Restore.
If you continue,all existing restore points will be deleted,and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?".
Then select 'Yes',your 'System Restore' directories will be purged.

Turn 'System Restore' back on:
Right click on 'My Computer' and select 'Properties'.
Select 'System Restore'.
Unselect 'Turn Off System Restore On All Drives'.
Select 'Apply',then click 'Ok'.

Create a new 'System Restore' point:
Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description,then click on 'Create',then click 'Close'.
The date and time is created automatically.

You should now go to Windows Update and install any available critical/high priority updates.

Read through the info found here,to help you prevent any possible future infections.
How did I get infected?
http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/

Please Note:
Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6.0'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
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#6 phiz

phiz
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  • Local time:08:42 PM

Posted 01 March 2007 - 10:03 AM

Ok so far so good, have deleted loads of Java stuff but when I search for JRE apart from the desktop one I have just downloaded I have quite a few that will not let me delete them

brhjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\I386\DRIVER.CAB
hppjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\I386\DRIVER.CAB
hptjres.dll C:\WINDOWS\I386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\I386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\I386\DRIVER.CAB

brhjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hppjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hptjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB

(hope I copied them correctly)

I have not installed the new Java yet until I get this sorted. Did not know if you needed another hijackthis log but here's one anyway, just in case.

Logfile of HijackThis v1.99.1
Scan saved at 14:58:28, on 01/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.skybroadband.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O15 - Trusted Zone: *.hotmail.com
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by134fd.bay134.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168964268468
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...anner371030.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...970/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NkPtpEnumP2 - Unknown owner - C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe" -a -d="C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpip.dll (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



Thank you again for your help Richie

Maggie

Ok so far so good, have deleted loads of Java stuff but when I search for JRE apart from the desktop one I have just downloaded I have quite a few that will not let me delete them

brhjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\I386\DRIVER.CAB
hppjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\I386\DRIVER.CAB
hptjres.dll C:\WINDOWS\I386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\I386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\I386\DRIVER.CAB

brhjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hppjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hptjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB

(hope I copied them correctly)

I have not installed the new Java yet until I get this sorted. Did not know if you needed another hijackthis log but here's one anyway, just in case.

Logfile of HijackThis v1.99.1
Scan saved at 14:58:28, on 01/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.skybroadband.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O15 - Trusted Zone: *.hotmail.com
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by134fd.bay134.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168964268468
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion...anner371030.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...970/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NkPtpEnumP2 - Unknown owner - C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpEnum.exe" -a -d="C:\Program Files\Nikon\Wireless Camera Setup Utility\NkPtpip.dll (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



Thank you again for your help Richie

Maggie

#7 RichieUK

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Posted 01 March 2007 - 10:24 AM

Ok so far so good, have deleted loads of Java stuff but when I search for JRE apart from the desktop one I have just downloaded I have quite a few that will not let me delete them

brhjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\I386\DRIVER.CAB
hppjres.dll C:\WINDOWS\I386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\I386\DRIVER.CAB
hptjres.dll C:\WINDOWS\I386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\I386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\I386\DRIVER.CAB

brhjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpdjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hppjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hpqjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
hptjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
lmikjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB
mtbjres.dll C:\WINDOWS\Driver Cache\:386\DRIVER.CAB


DO NOT delete any of the above,they are all Microsoft related drivers.
The only reason they came up in your search is because they all have "jre" in the drivers name.
DO NOT delete anything else.

Your Hijackthis log is still clean,so go ahead now and follow the instructions i posted to install the latest version of Sun Java.

Edited by RichieUK, 01 March 2007 - 10:25 AM.

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#8 phiz

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Posted 01 March 2007 - 11:55 AM

Ok all done, everything seems to be running just fine.

Will try to keep clean, now off to read 'how did I get infected'

Thanks again

Maggie

#9 RichieUK

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Posted 01 March 2007 - 12:23 PM

You're welcome Maggie :thumbsup:

Since your problem appears to be resolved, this thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter.
Everyone else please begin a New Topic.
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