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Usb Jump Drive Issue

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#1 919263


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Posted 23 February 2007 - 01:50 PM

I got a really strange issue. :thumbsup:
I have a toshiba Laptop, with XP SP2.
The issue is I cannot access any jump drive on this. When I plug the drive, it recognizes it, I can see it in the Explorer window as well as in Disk management, but when I try to access it it gives an error.. Access is denied.
I have tried 2 jumpdrives and both give the same error. I tried the drives on a different PC, and it works.
The Confusing part is I use the USB ports to hook up my mouse and there is no problem with that.
I called SanDisk support, the guy was somewhere in India, he ran thall the diagnostics that I had already done but could not help further.. I guess they are bound by script... asking the same freaking questions again and again... but in the end he said that it was a Toshiba issue....

Anyways..before I call them and have to pay for tech support(Out of warranty) I would like to find out if there is anything I am missing.

Again to sum up:
I am the Administrator on the PC.
JDrive light turns ON when I plug it in.
Appears in Explorer
It shows in Disk Management and shows healthy
There is a Drive Letter assigned.
The drive letter does not conflict with any other as this is a stand alone (I have changed the drive letter 2-3 times as well)
I have rebooted the PC number of times.

Question: :flowers:
Are there any drivers that I probably need to reload for external Drives on USB?
Any other suggestions are Most Welcome.....


Edited by 919263, 23 February 2007 - 01:54 PM.

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#2 gavinseabrook


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Posted 23 February 2007 - 07:01 PM

Go to Start>Contol Panel>Administrative Tools>Event Viewer and look under the System and Application Areas for any errors pertaining to your jump drive. Post errors here (Including Event ID and Source)

Gavin Seabrook


#3 usasma


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Posted 23 February 2007 - 08:14 PM

Are you using any security software with the drive?
Have you formatted the drive with NTFS?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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