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"appoint.exe Bad Image" Error Message At Startup


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#1 eallanboggs

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Posted 23 February 2007 - 01:12 AM

I was having trouble booting my HP Compaq Presario notebook. It was sent in for service and the motherboard(system board in a notebook) was replaced. It lasted all of one day and then failed again. It was sent in again and the motherboard was replaced a second time. I was getting an error dialog box on startup when it would boot before I set it back the second time. The error box said: Appont.exe Bad image The application or DLL C:\Windows/system32\VXDIF.DLL is not a valid Windows image. Please check this against your installation disk. OK When I click OK I get another smaller error box that says:ERROR DLL could not be opened. I have received the notebook back again after the second motherboard was replaced and it is still giving me that same DLL error message. Can I correct this problem on my own or must it be returned for service again? I am hesitant to call the service dept. at HP as communicating with the HP techs is nearly impossible even for something as simple as this problem. I can't understand what the techs are saying most of the time and hate to have to ask them to keep repeating what they have said to me over and over again. If not for that I wouldn't be asking for help here.

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#2 usasma

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Posted 23 February 2007 - 07:30 PM

I'd suggest uninstalling your touchpad drivers (the Alps pointing device) and then installing a freshly downloaded copy from the HP website.
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