Well, I apologize for the lack of information - but that's all that I've got at this time. Perhaps I should make something up for you?
As may it may not be obvious from my initial post, I'm actually the 3rd layer of tech support on this one - trying to help a customer who cannot connect to their modem (but can connect if using a borrowed router).
Connecting straight to the modem means that there is only one system (although I assume that one could make a splitter). Also, as this is a Vista forum, and it's stated in my post that this is a Vista problem - so I presume that an XP solution may not be appropriate (but I will try checking the LLTP on the Vista system)..
I believe that the solution to this problem lies in the fact that the system can connect when a router is in the loop - but cannot connect when connected straight to the modem without a router. But I'm unsure of any differences between the 2.
Finally, I am an MVP for Windows - Networking, have a bit of experience with networking Vista (and have worked with Microsoft on network bugs in Vista during beta testing). Also, I am headed off to Microsoft to do some work for them next week (as a contractor) and I will ask the appropriate people there for suggestions - but I'd really like to help these people (the customers) out before then.
Edited by usasma, 23 February 2007 - 06:26 AM.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
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