Posted 22 February 2007 - 02:08 PM
Readerís Digest Version:
Symptom: Computer reports ďProgram cannot initialize as the Windows session is trying to shut down.Ē This occurs on any program I try to run including Windows Explorer and even when I try to right click on my desktop to access any settings.
Cause: Not too sure. My wife has been using the PC constantly for the past 2 days building a website in DreamWeaver. As such, weíve had multiple programs running at the same time: IE 7, MS Word, MS Outlook, DreamWeaver 8, Adobe Acrobat. The only new program Iíve installed is Cyberhawk downloaded from www.download.com. NAV detected a virus in a restore point, so I used NAV to delete it and then deleted all past restore points (about 2-3 days ago).
PC Specs: P4 2.2, 1 gig RAM, Windows XP SP2 with the latest updates (one just installed last night).
Story: Computer has been on constantly since the evening of 2/18/07. My wife has been using it to work on a website every day and therefore has had a lot of programs opened at once. I installed Cyberhawk (downloaded from www.download.com) on Monday I believe and that is the only new program on the system. Iíve installed in on my second PC and it hasnít caused any problems.
I seem to recall Nortonís Anti-virus finding a virus hiding in one of my computerís restore points. I used Nortonís to delete it and then deleted all my past restore points. I then ran a scan with Nortonís and all was clean. I cannot remember what virus it thought it had found.
Last night my wife discovered all of the open programs running slow. Such things as IE 7 would take a few minutes to load or DreamWeaver would take a few minutes to shut down. I saw a critical update last night from MS so I installed that. Then I ran Ccleaner to remove any old temp files that may have been causing a problem. Then I rebooted the PC.
It appears to load WinXP fine. All my start up programs come up in the system tray and I can even use MSN Messenger to do chat sessions. However, whenever I attempt to load a program (it doesnít matter which one it is) I get the MS pop-up error ďProgram cannot initialize as the Windows session is trying to shut down.Ē The title of the message box reflects whatever prgramís dll Iím trying to access.
Iíve been able to access the PCís HD via another computer and back up my most needed files just in case. I just can launch anything in WinXP. And Iím completely stuck as to what to do. I havenít tried to boot in safe mode yet (due to time), but thought Iíd come here first to get some thoughts as to what might be wrong and how to fix it.
Thanks for your time!