Hello. I hope this is the correct place to ask this question. I have searched to find the answer myself, but to no avail. (I am running Windows XP Media Center Edition).
Recently, I installed a purchased version of Roxio Easy Media Creator (version 6) on a second hard drive in my computer (Drive H). I could not get the program to work so I uninstalled it. Since then, I continue to have an error message that comes up quite often:
"Windows - Corrupt File - The file or directory H:\SystemVolumeInformation\tracking.log is corrupt and unreadable. Please run the Chkdsk utility."
The other problem that it caused was the fact that now I have a duplicate drive in "My Computer" labeled D drive that is the same as the H Drive. When I went into Disk Management (from Manage under My Computer), it doesn't show the D Drive at all. However, the main drive, which was labeled "C" now has no label.
Each time I restart my computer it tells me that I need to run the Chkdsk utility on Drive D & Drive H.
I did find out that there have been others who have had the same problem with Roxio but have never gotten any assistance from them. They seem to be passing the buck and telling them it is not their problem. I also have tried System Restore to see if I could restore it back to the time before I installed the program but it keeps telling me it is unable - that System restore was turned off at that time. I have never turned system restore off. However, now when I go to the System Restore screen, there are NO restore points available and system Restore is turned ON!?!?!?
Another confusing part of this is the fact that I have had Roxio Easy Media Creator 6 installed on the computer at a previous time and nothing like this ever happened.
Any help will be much appreciated. I have backed up all of my files and have considered reformatting the "H" Drive, but wasn't sure if that was the right thing to do. Can the mysterious "D" Drive be deleted?
Thanks. Please let me know if you might need any additional information!