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Uh Oh -blinking Circle W. Slash In Start Taskbar


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3 replies to this topic

#1 CallMeJersey

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Posted 22 February 2007 - 12:16 AM

Oh no - I let someone borrow my laptop and it came back with this blinking icon on my taskbar. It blinks from a circle with a slash to a blue and white question mark sign. I believe it has happened before, but I took my laptop to Circuit City and they had to uninstall EVERYTHING! I do not have anything on backup. I am a little computer illiterate when it comes to viruses and fixing them - ok a LOT!

When I right or left click on it... it brings me to a webpage for a Sypdawn advertisement. Please someone help. Is there anyway to get this off of my laptop? Is it a virus?

I have a Vaio which is about 2 years old and Norton isn't finding anything.

-C

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#2 Orange Blossom

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Posted 22 February 2007 - 12:34 AM

Welcome to BC CallMeJersey :thumbsup:

I see from your post that you have been infected with Spydawn. Here is a removal guide for that infection: http://www.bleepingcomputer.com/forums/t/81275/how-to-remove-spydawn-removal-instructions/

Please post back if you have any questions or problems.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#3 CallMeJersey

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Posted 22 February 2007 - 12:58 AM

Thank you so much Orange Blossom!

My computer seems to be free and clear of Spydawn (for now) - who would have thought it to be that easy!!!

Thank you Thank you!

:thumbsup:

PS. Thanks for the welcome!

#4 Orange Blossom

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Posted 22 February 2007 - 01:38 AM

I'm glad it worked out. Run the computer for a few days just to be sure everything's working fine. Then you will want to flush your restore points to make sure you don't get reinfected. Here's how:

Right click my computer
Click on Properties --> System Restore tab

Place a check by turn off system restore
Click on Apply --> Okay --> Okay.

Reboot

Repeat the previous steps except this time remove the check by Turn off system restore. Click on Apply --> Okay.

A new restore point is created at this time.
You will not be able to restore computer to any earlier than that point.

Orange Blossom :thumbsup:

edited to clarify final directions

Edited by Orange Blossom, 22 February 2007 - 02:07 AM.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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