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Pc Doesn't Like Anti Virus.


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#1 wavemaker

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Posted 20 February 2007 - 08:52 PM

Hi all, thanks for a great forum. I am helping a mate of mine with his PC. It is an older [98] model and is running xp. The machine operates normally until I put an a/v on it. Tried avg first then zone alarm. With either of these instaled from start up onwards there is constant whirrings and mutterings coming from the machine and it slows to almost a halt. We are talking up to 20 mins just to open the email client. Happens no matter what I am trying to open, even the task manager. Soon as I uninstal the a/v, and reboot, whacko and we are off and runnung again. Any ideas? Thanks in advance.
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#2 usasma

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Posted 20 February 2007 - 09:03 PM

Sounds like the system may not have enough power/resources to support the antivirus software. Could you give us the specs of the system?
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#3 boopme

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Posted 20 February 2007 - 09:04 PM

Hi wavemaker,Welcome to the forums

How much RAM, how much hard drive space is free and used
Have checked that there aren't many uneccesssay items also starting up
Start up List
Have you successfully run the AV,have you run it in Safe Mode
How to start Windows in Safe Mode
Have you run the disk clean up utility and defragged
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#4 wavemaker

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Posted 20 February 2007 - 09:33 PM

Thanks for the responses. I have run clean up, defragged, and checked start up. AMD-K6 3D processor. 475mhz. 64.0 mb ram.
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#5 acklan

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Posted 20 February 2007 - 09:40 PM

:thumbsup: 64mb!?! That is most probably your problem. You should have a minimum of 256mb (Regardless of what MS suggests) for XP to operate efficiently. I run XP Pro on a P-III 500Mhz with 512mb and it runs great. RAM for that computer will be cheap, about $15\128mb and $35\256mb. I would by used and not spend a lot of money on that computer just because of it's age.

Edited by acklan, 20 February 2007 - 09:41 PM.

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#6 wavemaker

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Posted 20 February 2007 - 09:52 PM

Thanks again.I will go and see if I can get some 2nd hand ram. Regards.
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#7 acklan

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Posted 20 February 2007 - 09:55 PM

Is that a 100mhz system?
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#8 Herk

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Posted 20 February 2007 - 10:35 PM

I just upgraded memory for a customer in a Dell that only had 128 MB of RAM and it would hardly run at all. I always recommend a minimum of 512 MB because if you check to see how much Windows is using by itself without any programs running, it's more than 256 MB. If you don't have too much running in the background, you might have a spare 150 MB to run programs in. That means the machine has to swap not only programs that are running but much of the operating system off to hard drive space and it runs like molasses.

Go to Start -> Run and type in
msinfo32
. . . and hit enter and it will bring up info on how much memory you have, how much you're using, and how much page file space you're using.

#9 wavemaker

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Posted 20 February 2007 - 10:41 PM

Ok, thanks again.
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