Posted 19 February 2007 - 11:34 PM
For reasons I can't explain, my USB ZIP drive and my CD/DVD quit working. At first, I got an error message, saying Administrator had restricted access to removable storage devices on USB ports, and another saying Administrator had restricted access to DVD drive. I've done a little digging, but not finding much help.
I no longer get the error messages above, but just get "Access Denied" whenever I try to access either of these drives.
I went to the Computer Management screen, and looked in the Performance Log and Alerts. There are a number of error messages there, most of which all say the same thing. It reads as follows:
RSM cannot manage library CdRom0. The database is corrupt. Clicking on that message took me to a help page which suggested I uninstall the drive and delete the library from the Removable Storage section of the Management screen. I uninstalled the DVD drive and the USB Zip Drive, but when I did, the libraries in the Removable Storage area disappeared. Then, the instructions say to scan for new devices. I did this, and it found both the USB Zip drive and the DVD. After a while, the bubble came up at the bottom saying the devices have been installed and are ready for use.
But I still get the "Access Denied" message. Anyone have any ideas? I'm desperate!
Thanks in advance for any help you can give me.