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Lost Folders In Oe


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10 replies to this topic

#1 ggb

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Posted 19 February 2007 - 09:51 PM

I use XP Pro and IE6. In the In Box created numerous folders for different groups. All these folders disappeared. There are several Holding folders that have important info that I have to have. Can they be recovered and where? Would be most grateful if someone would help me restore these. Thanks in advance

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 20 February 2007 - 12:48 AM.


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#2 gavinseabrook

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Posted 19 February 2007 - 10:45 PM

Check your C:\Documents and Settings\(Your User Name)\Local Settings\Application Data\Microsoft\Outlook (Note that you have to show hidden files under your Tools>Folder Options>View Files

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#3 ggb

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Posted 19 February 2007 - 11:05 PM

Tried that up to Microsoft, there was no OE listed. Any other suggestions?

#4 TMacK

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Posted 20 February 2007 - 01:09 AM

Did you try searching for *.dbx files?
Include hidden files in the search.
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Reflect, repent, and reboot.
Order shall return.

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#5 ggb

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Posted 20 February 2007 - 01:32 AM

Yes, and they are in another folder on another drive. Tried to import that folder into OE and it wont do it.

#6 TMacK

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Posted 20 February 2007 - 01:59 AM

Move the files to a new folder;
Open My Documents,File,New,Folder.Open the folder.
In the Search results window, left click on the first dbx file, scroll to the last dbx file, hold down the Shift key, left click the last dbx file.Release the Shift key, hold a left click on the highlighted files and drag to the new folder.

Then open up OE/ File/ Import/ Messages/ OE6 Message store directory,
then browse to the new folder.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#7 ggb

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Posted 20 February 2007 - 03:09 AM

Did all that but only 3 folders were imported
1. Deleted items
2. Inbox
3. Outbox
All other individual folders were ignored

#8 TMacK

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Posted 20 February 2007 - 10:41 PM

Probably because they are the default folders.

You can do general maintenance to keep OE running smoothly and avoid losing messages in the future:

Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them.
Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.

Follow up by compacting your folders manually while working "offline" and do it often.
Click on Outlook Express at the top of the folder tree so no folders are open. Then: File/Work Offline. File/Folder/Compact all folders. Don't touch anything until the compacting is completed.

Read #4 in OETips about lost messages.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#9 ggb

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Posted 21 February 2007 - 01:19 AM

Thanks for trying to help me. Got intouch with Microsoft and they could do nothing. Their advise was to get a recovery tool and then change to Microsoft Outlook. Thanks again.

#10 TMacK

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Posted 21 February 2007 - 01:53 AM

You can try using DBXtract or DBXpress (faster, more accurate and versatile) program to attempt to recover the lost messages. DBXpress also has the capability of reading directly from the disk and bypassing the file system.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#11 Orange Blossom

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Posted 21 February 2007 - 04:16 AM

You might also try doing a search for a specific mail folder name which would lead you to the larger folder where all the missing mail folders are.

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