Download the latest version of HijackThis (HJT), from here
Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
, in this folder.
This is a mandatory
step, for the backup and restore functions, of HijackThis, to be able to work.
Read the pinned post in the HJT forum, here
Then, run a log, and post it in the HJT forum, at this link
. Do not
, fix anything, yet.
A member, of the HJT Team, will help you out.Please
, be patient, these people are volunteers. They will help you out, as soon as possible.
That way we can eliminate the possibility of spyware/malware, being the cause of your
If this doesn't help with your problem, then post back in the appropriate forum. In your
post, mention that you have already submited a HJT log, and it was cleaned.
This way we can start looking for the problem on a clean machine.
Are you using these basic security programs?aČ free
-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.Ad-Aware
-A good program similar to SpyBot S & D.Spybot S&D
-Detects and removes spyware, of different types, from your computer.SpywareBlaster
-A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.SpywareGuard
-A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.
If not, you need to. These programs, updated
and used regularly
, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...
Download them, update
them, and then run them.Important:Please
read this tutorial
on Spybot S&D before using it. Spybot can do SERIOUS
damage, if not used properly.