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Slow Internet


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#1 BabyGirl720

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Posted 19 February 2007 - 03:29 PM

My internet has not been up to par lately ever since Comcast took over Adelphia. Dial-up-like speeds. Some pages not loading at all. Won't let me access computer progs that use the internet like MSN Messenger or Limewire. I spent a great deal of time on the Comcast customer service line (a few different times) and had me do a bunch of stuff.

(Running CMD, doing IpCongif, Reseting the IP)
(Deleting my security programs - AVG & Ad-Aware)
(Power Cycling the modem - Turning it off and on)

And finally the last guy I talked to came to a conclusion that my computer was simply too slow to run high speed internet. Yes, I may have a upgraded version of Windows 98 with XP installed. But last time I checked 1.40 Ghz and 640 MB RAM was not the-end-of-the-world-slow. Infact, my computer runs just fine. I play Halo and lots of other video games without a problem actually. But because my computer froze up for 10 seconds once while doing CMD on the phone with him, he says my computer is just too slow.

Anyways, enough ranting I suppose. I have tried clearing cookies, cache, history and all of that. I thought that actually made it slower? But that is what I was told to do. I am at wits end with this. I do not pay 40 bucks a month or however much it is to sit and wait on my ass for 4 minutes while a page loads up. I wish someone could help me, and thanks for taking the time to read this.

Edited by BabyGirl720, 19 February 2007 - 03:35 PM.


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#2 fozzie

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Posted 19 February 2007 - 06:24 PM

Take these steps :
Please follow these steps :

• Defrag your system. Disk fragmentation slows the overall performance of your system. When files are fragmented, the computer must search the hard disk when a file is opened. Disk Defragmenter consolidates fragmented files and folders on the hard disk so that each occupies a single space on the disk. This speeds up reading and writing to the disk. Read "The Importance of Disk Defragmentation" for instructions.

• Check for disk errors by running CHKDSK. CHKDSK can be run from the Recovery Console, the command prompt or through the Windows GUI.
To run chkdsk from the Win XP GUI see these instructions.
To run chkdsk from the command prompt see these instructions.
To run chkdsk from the Recovery Console see these instructions.
The problem with running CHKDSK from Win XP is that it will not check files that are being used by Windows. Using chkdsk in the Recovery Console with the /r switch is a way to resolve this.

• Check for damaged, altered or missing critical system files by running the System File Checker. If SFC discovers that a protected file has been damaged, altered or missing, it restores the correct version of the file from the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.

• Clean up your hard drive by removing unused programs and transferring old data, pictures, music files to a CD or an external hard drive. When you have moved/saved the files you want to keep, run Disk Cleanup and let it scan your system for files to remove. "Don’t clean out the Prefetch folder" - This is a common myth that will not improve performance.

• Check for any unnecessary running services. If you have a typical installation, many services are configured as "automatic"; that is, they start automatically when the system starts or when the service is called for the first time. Use "Black Viper's Services Configuration" to help fine tune this area.

• Check for any unnecessary applications loading at startup when Windows boots with MSConfig. Some startup programs are necessary so be careful what you disable. If you are unsure what any of the startup entries are or if they are safe to disable, then search one of the following Startup Databases:
Startup Programs Database
StartupList Index

Note: MSConfig.exe is a troubleshooting utility used to diagnose system configuration issues. Although it works as a basic startup manager which allows you to enable/disable auto-start programs, msconfig should not be used routinely to disable startup programs.

A better alternative is to use a startup manager. If you have have Spybot S&D 1.4 installed, launch it, go to Mode and select Advanced. Then go to Tools, select System Startups. You will be provided with a list of programs that load when Windows starts. If you untick an entry it will no longer run at startup. This will allow you to experiment and see how your system performs with any of them disabled. Other startup managers you can download and use for free are Startup Control Panel, Autoruns and Starter by CodeStuff.

• Remove any third party "Memory Manager" or "Optimizer". Windows XP memory management was designed to make the best use of Ram and these memory management utilities defeat that purpose. They push applications out of RAM into the pagefile, creating holes in the RAM and by doing so, slow down your computer.

• Disable some visual effects. While visual embellishments that may be attractive, they don’t do anything else for you. Disabling some of them frees up system resources and makes the operating system perform better. Right click My Computer, choose > Properties > Advanced, click on "Settings" under performance...UNcheck all the visual effects, except for the last three. Click "Apply", then "OK", then "OK" again. Then right click your desktop and choose > Properties > Appearance > "Effects...Uncheck the first two boxes and hit "OK".

#3 buddy215

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Posted 19 February 2007 - 07:48 PM

I agree with you that 4 minutes to download a page is horrible. Slower than dialup!!
A very good possibility is an equipment problem other than your computer. Suggest, if you can, to hookup a different computer, maybe a friend's laptop, using the same modem, etc. This will be the fastest way to determine if the problem is your comp. Not unusual for bad cables, etc to cause this problem.

Edited by buddy215, 19 February 2007 - 07:49 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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