Hello, I'm new to these forums and I'm looking for help with a serious problem on my PC which has been driving us nuts for the past month or so.
My computer (using Windows XP SP2) keeps on crashing whenever I'm connected to the internet. After roughly one hour (the first time), everything goes still and motionless, so I'm left to hit the reboot button.
After restarting Windows, I reload my browser, connect, and this time it'll crash within between five and ten minutes. Hit reboot again, and the same still keeps happening.
I also find it lasts longer if I fully shut-down first and then restart. The browser's I've experienced this problem with are Internet Explorer 7 (firstly) and Firefox, which has since become my favourite and default browser - everything's so much fast in the Firefox world, I love it!
We also have a BT Yahoo! browser on our system, which I don't use, but it often seems to out run both of the aforementioned browsers in succesful, crash-free run time, sometimes not even crashing at all. But, each to his own, of course.
I've run all the Spyware and Anti-Virus programs we have (including Spybot S&D, Windows Defender, AdAware SE, Avast! AntiVirus, Zone Alarm Firewall, Registry Toolkit) and although they seem to produce results from time to time, I can't seem to find whatever it is I am looking for.
I don't know where to look, which is why I'm hoping someone here will be able to help me - surely, there must be someone out there who's been in a similar situation themselves?
It could a bad file going undetected from each scan (I update regularly) or perhaps something simpler like a band Browser Add-On... If someone can please give me some advice here I'd be most grateful.
Thank you. And I apologise if I haven't provided enough information already.