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! HELP ! I used Norton Ghost and I have a big problem

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2 replies to this topic

#1 bjcryss


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Posted 05 January 2005 - 03:43 PM

Please help me:
I have a 20G Hdd , with a partition of 4G ( c: used for windows2000 and program files), and another of 16G ( d: used for my personal files--some of them are very important for me)
I made an image (with Norton Ghost 2003) of my entire c: and I put it on a CD. I made a restore of my system with this image yesterday,and I think I did something bad: I selected Disk->Image to disk in the program, I was asked to select the Hdd I want to use, and the partition.But there was only one partition of 20G listed, so I selected it,and went forward.After this I was asked for the size of the partition on wich the backup will be written on.So I wrote 4000Mb and continued.
Everything went ok, but when I entered Windows, I Saw only one partition of 4G, and no trace of my d: partition. Partition Magic7 is seeing the lost partition as Unallocated, and doesn't let me Unerase it(it sais that there are no partitions to unerase).
PLEASE help me somehow if it's posibble to restore my d: because I really need those documents(about 2G of information is important, the rest is music)
please email me at E-mail address was edited out for your safety.
Please, do not post your E-mail address in an open forum. This could lead to a lot
more SPAM in your inbox, then you might want.

Sorry if my english is bad :thumbsup:

Edited by tg1911, 05 January 2005 - 04:06 PM.

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#2 rexifelis


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Posted 05 January 2005 - 04:53 PM

ok... i really like ghost as it makes good backups

how much was used on your harddrive when you made the backup?
did you boot from a floppy to run ghost?
did you select automatic naming for the backup file?

ghost images have a limit of 2gb... after that ghost
will **automatically** break up the image (spanning)

dont forget that the inital file is named: backup.gho
and any spanned files are named as backu001.ghs,
backu002.ghs and so on... (backup is just used as an example)

if you put those files on the secondary partition (d:) and
did not write them out to a CD **before** imaging your
harddrive it does not sound good for any type of recovery.

if you did, there is a program available on the norton systemworks
CD called ghost explorer... you can install it and then be
able to open any ghost backup, recomplie it, chop the filesize down
to where it can fit on a 640mb cd or whatever size you want.
from the ghost explorer you can look over the image to see
if it got all of the partitions... usually ghost gets all or nothing of
physical drives, not really paying attention to partitions.
so if it did not give you any error messages more than
likely it got the whole harddrive...

hopefully this gives you **some** hope

"Any technology, no matter how primitive, is magic to those who don't understand it."
--Florence Ambrose
Freefall (gooood webcomic)
reference to the specific strip that my quote came from.

#3 Philip Brampton

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Posted 05 January 2005 - 05:37 PM

I am not a great lover of Norton products,but their backup is pretty good.
When i have got in a mess they generally have been able to sort it out.
If you go onto the Symantec web site you will eventually find a page where you can type in your details and the problem.Their response is normally over night.They have people there who really do know what they are talking about.
It is worth a try.

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