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6 replies to this topic

#1 tdexxx

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Posted 18 February 2007 - 02:31 PM

Hello, we were partway through ridding a computer of hijacks, but that computer quit working totally so I bought this computer used, but I suspect it too has a hijack since I see a popup every five minutes or so. My hijackthis log is reproduced below.

Tom
Logfile of HijackThis v1.99.1
Scan saved at 11:24:02 AM, on 2/18/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\hijackthis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171765862299
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171765850161
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

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#2 miekiemoes

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Posted 18 February 2007 - 02:47 PM

Hello,

Can you tell me what popups you are getting? Are they from the Messenger service?

Also do next..

Can you rename Hijackthis.exe to Analyse.exe
Then scan with Analyse.exe and post the log in your next reply (which will be a hijackthislog ofcourse)
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#3 tdexxx

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Posted 18 February 2007 - 06:06 PM

Yes, the popup is from "Messenger Service". Here's the analyze.exe log: Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 2:58:34 PM, on 2/18/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\analyse.exe.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171765862299
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171765850161
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

#4 miekiemoes

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Posted 19 February 2007 - 04:06 AM

Hi,

Yes, the popup is from "Messenger Service"


That's what I thought.. because I see your Windows is unpatched. You don't even have Service Pack 1. Keep in mind that without the updates your system is extremely vulnerable and malware can get installed without any problems, even with the best Antivirus and Firewall installed.

The Messenger Service is a service that is installed by default on XP.. and is enabled by default. Once you update to service pack 2, it's getting disabled.

To disable this service:

*Go to start >run and type: services.msc and click OK
Scroll down in that list until you find the service Messenger
Doubleclick on it. In the window that will appear, click on "Stop" (if not greyed out) and change the Startup Type to disabled.
Click apply and OK and close all open windows.

Also read here for more information about the Messenger service and how to disable it:
http://www.microsoft.com/windowsxp/using/s...e/stopspam.mspx

But a priority is here, update your Windows to Service Pack 2:
Top 10 reasons to install Windows XP Service Pack 2 (SP2).

That should solve your problem.
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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 tdexxx

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Posted 19 February 2007 - 08:44 AM

Thanks for your help.

#6 miekiemoes

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Posted 19 February 2007 - 08:46 AM

You're welcome. :thumbsup:
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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

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Posted 22 February 2007 - 08:11 PM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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