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Newbie Needs Help! With Pop Ups


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6 replies to this topic

#1 surferparis

surferparis

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Posted 18 February 2007 - 01:30 PM

Hello -- My first post. Any assistance in solving this would be appreciated. And I apologize if this problem has appeared already and I was unable to find it while examining the site.

Started a few weeks ago. While surfing using IE6, I suddenly get unwanted Pop-up adds (not many) and mainly pops that want me to identify the name of a US actor (such as Will Smith, or a very youg Michael Jackson, etc). The title of the Pop Ups are always "NULL". Computer is not running slow.

The only line from HijackThis that looks suspicious to me is:
O4 - HKCU\..\Run: [memo rect] C:\DOCUME~1\George\APPLIC~1\OKAYPL~1\DefyPileUser.exe

In addition, I found a directory that means nothing to me on my C: drive in two separate locations (shown exactly as they appear on WinExplorer):

C:\Program Files\OKAY PLAN PEAK {no files sappear in this directory}

C:\Documents and Settings\SurferParis\Application Data\OKAY PLAN PEAK {this contains 3 files named Aceonedog.exe, cbzqvzha.exe, and DefyPileUser.exe}

Below is the output from HijackThis.

Logfile of HijackThis v1.99.1
Scan saved at 11:50:24 AM, on 18/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\explorer.exe
C:\Software Downloads\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [PopPlatformShimBend] C:\Documents and Settings\All Users\Application Data\film list pop platform\Cakedart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [memo rect] C:\DOCUME~1\George\APPLIC~1\OKAYPL~1\DefyPileUser.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {172BFB5D-4590-462B-9AD4-DBD72B4BDF62} (StiMSWordObjects2.MSWord) - https://www2.satuitcrm.com/mfcglobal/active...ordObjects2.CAB
O16 - DPF: {53A80B18-D592-4F0F-AF86-D78AE8A18BDF} (StiLotusNotesEmailerWeb.CtrlLotusNotes) - https://www2.satuitcrm.com/mfcglobal/active...sEmailerWeb.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1158429032031
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1158432973218
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WMP54GSSVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe" "WMP54GSv1_1.exe (file missing)



Any Help is appreciated. Surfer

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#2 miekiemoes

miekiemoes

    Malware Killer Dog


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Posted 18 February 2007 - 02:38 PM

Hello,

* Go to start > run and copy and paste next command below in the field:
(Please make sure you copy and paste it exactly as you'll find below)

"C:\DOCUME~1\George\APPLIC~1\OKAYPL~1\DefyPileUser.exe" -uninstall

Hit enter.

This will uninstall the malware application.
In case, during uninstall, when asked for the uninstall Verification, please enter the numbers that will appear in the window.
In case it says that the file was not found, doublecheck again if you entered the exact command. If still the same, proceed with next steps.


Then, Go to start > controlpanel > software > add/remove programs and look if you have one or more of next programs installed and uninstall them:

Netpumper
Bitroll
Bitgrabber
CiD Help / CiD Manager
Download Plugin for Internet Explorer
Zone Media


This because they are bundled with the malware you are dealing with (swizzor aka lop).
Don't worry if you can't find them.

Then reboot. Important!

After reboot,

* Download Deljob.exe and save it on your desktop.
Doubleclick Deljob.exe.

A log, (logit.txt) should open afterwards. This log will be present on your desktop
Post the contents of the logfile in your next reply together with a new Hijackthislog.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 surferparis

surferparis
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Posted 18 February 2007 - 06:51 PM

Hi Miekiemoes:
Did what you suggested. Below is the output from both Deljob and Here is the HijackThis. Please advise if there are additional steps still required. Thxz for your help thus far. Surfer


DELJOB output below:
--------------------------------------------------------
NO LOP JOBS FOUND
--------------------------------------------------------
FILES IN TASKS FOLDER

AppleSoftwareUpdate.job
MP Scheduled Scan.job
--------------------------------------------------------
EXPORT APP DATA FOLDERS

Volume in drive C has no label.
Volume Serial Number is EC40-6B9B

Directory of C:\Documents and Settings\George\Application Data

18/02/2007 04:38 PM <DIR> .
18/02/2007 04:38 PM <DIR> ..
14/01/2007 04:37 PM <DIR> Adobe
20/01/2007 11:28 AM <DIR> AdobeUM
28/09/2006 10:18 PM <DIR> APPLEC~1 Apple Computer
10/02/2007 05:33 PM <DIR> BITDOW~1 BitDownload
05/12/2006 09:23 PM <DIR> BLACKB~1 Blackberry Desktop
16/09/2006 12:19 PM <DIR> Creative
11/11/2006 02:44 PM <DIR> DivX
16/09/2006 04:26 PM <DIR> Google
05/12/2006 06:00 PM <DIR> Help
30/09/2006 07:57 PM <DIR> HP
16/09/2006 11:34 AM <DIR> IDENTI~1 Identities
16/12/2006 06:12 PM <DIR> IMAGEZ~1 Image Zone Express
18/02/2007 09:32 AM <DIR> Lavasoft
25/09/2006 07:55 PM <DIR> MACROM~1 Macromedia
29/01/2007 08:19 PM <DIR> MICROS~1 Microsoft
05/12/2006 05:57 PM <DIR> RESEAR~1 Research In Motion
11/11/2006 02:47 PM <DIR> Roxio
09/12/2006 03:04 PM <DIR> Sun
0 File(s) 0 bytes
20 Dir(s) 203,789,029,376 bytes free
Volume in drive C has no label.
Volume Serial Number is EC40-6B9B

Directory of C:\Documents and Settings\All Users\Application Data

17/02/2007 04:38 PM <DIR> .
17/02/2007 04:38 PM <DIR> ..
20/01/2007 11:31 AM <DIR> Adobe
30/09/2006 03:43 PM <DIR> APPLEC~1 Apple Computer
30/09/2006 07:49 PM <DIR> HP
28/09/2006 11:19 PM <DIR> INSTAL~1 InstallShield
24/11/2006 01:28 PM <DIR> MICROS~1 Microsoft
28/09/2006 11:21 PM <DIR> Roxio
28/09/2006 11:18 PM <DIR> Sonic
16/09/2006 04:28 PM <DIR> Symantec
17/02/2007 03:49 PM <DIR> TEMP
16/09/2006 01:01 PM <DIR> WINDOW~1 Windows Genuine Advantage
0 File(s) 0 bytes
12 Dir(s) 203,789,029,376 bytes free
--------------------------------------------------------

HiJackThis out below

Logfile of HijackThis v1.99.1
Scan saved at 4:48:52 PM, on 18/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\MMKeybd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\explorer.exe
C:\Software Downloads\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {172BFB5D-4590-462B-9AD4-DBD72B4BDF62} (StiMSWordObjects2.MSWord) - https://www2.satuitcrm.com/mfcglobal/active...ordObjects2.CAB
O16 - DPF: {53A80B18-D592-4F0F-AF86-D78AE8A18BDF} (StiLotusNotesEmailerWeb.CtrlLotusNotes) - https://www2.satuitcrm.com/mfcglobal/active...sEmailerWeb.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1158429032031
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1158432973218
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WMP54GSSVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe" "WMP54GSv1_1.exe (file missing)

#4 miekiemoes

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Posted 19 February 2007 - 04:21 AM

Hello,

I already see what's caused this.. I asked you previously to check if Bitroll or Bitgrabber was installed, but I see a new program, similar as the other ones is responsible for this malware that was installed. In your case, you installed Bitdownload.
So uninstall Bitdownload.

Then delete next folders if still present:

C:\Program Files\Bitdownload
C:\Documents and Settings\George\Application Data\Bitdownload

For future reference, please be careful with p2p programs, because as you've noticed, some are bundled with malware.

Your Hijackthislog and other log looks clean again. Normally popups should be gone now.

There's still one important thing you have to perform though..

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.0.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    • Java 2 Runtime Environment, SE v1.4.2
    • J2SE Runtime Environment 5.0
    • J2SE Runtime Environment 5.0 Update 6
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
Let me know in your next reply how things are running now.
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#5 surferparis

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Posted 19 February 2007 - 09:04 PM

Hello Miekiemoes,

Did what you suggested. Pop-ups appear to be gone. Updated JAVA, as per your suggestion. At this point, everything seems fine. Will post another item after working with computer for a few days, but I want to express my appreciation for the fine advice you provided and the speed in which you responded.

Thx. A. Lot.
Surfer

#6 miekiemoes

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Posted 20 February 2007 - 01:14 AM

Glad I could help. :thumbsup:

Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.

Happy Surfing again!
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

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Posted 22 February 2007 - 08:11 PM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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