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Xp Blackouts


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#1 moomoo

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Posted 18 February 2007 - 08:09 AM

Sometimes, just out of the blue...well in this case black...my computer will just shut down. No BSOD, just flashes black and then restarts....sometimes when it goes to restart it gets stuck on the dell loading screen...un starting to have another feeling it has something to do with my D-Link adapter. a month ago i was unable to start my computer becuase of it but when i unplugged it was fine, and just yesterday i couldnt log into my account because it would freeze, when i removed it worked fine. Would you think the router could be causing this? or would it be a conflict between a peice of malware and my realtime protectors?

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#2 acklan

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Posted 18 February 2007 - 08:55 AM

Is you adapter USB, PCI, or PCMCIA?
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#3 usasma

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Posted 18 February 2007 - 08:58 AM

Viruses/malware can cause system restarts in this manner. I'd first suggest that you run this free, online scan to double check your current protection: http://safety.live.com

Then I'd suggest checking your Event Viewer for errors (Start...Run...type in "eventvwr.msc" (without the quotes) and press Enter). Check at least the Application and System categories for errors around the time of the shutdowns. Let us know what you find (some errors aren't as bad as others).

You can get more info about the errors by right clicking on them and selecting "Properties".

In the event that this occurs beneath the level that Windows can recognize (evidenced by a lack of significant errors in the Event Viewer) then it's time to start troubleshooting the hardware (although there can still be software errors and/or malware causing this).
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