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Deleting The 3721 Folder And Files From My Computer !


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#1 this is not me

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Posted 17 February 2007 - 08:03 PM

hello everyone....I am new to this website and I need some help !!

so my spyware search and destroy found all these "cnsmin" series files and it just wont let me delete them !!

then I found you guys and knew that I have to delete them from safe mode. fine, I went to safe mode (by presing F8 then select "safe mode") for the very first time and all those files are GONE !! yes, they are all gone, there isnt a 3721 folder no more, there isnt any cns related fille no more.

then I rebooted back to the normal OS and dang it they are all back again...well, let's try the safe mode method again and I can't get in to the safe mode no more by pressing F8. Instead, everytime I press F8 it gives me options of "which device to boot from"....

here come my two questions:

1: how can I delete all this annoying stuff from my computer ?
2: how do I get to safe mode again since it doesn't give me the options to go to safe mode no more by pressing F8 ?

thank you very much in advance !!

//Mod edit to comply with BC Rules
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Edited by KoanYorel, 17 February 2007 - 09:22 PM.


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#2 fozzie

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Posted 17 February 2007 - 09:30 PM

Posted Image
please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 buddy215

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Posted 17 February 2007 - 11:01 PM

Spybot should have worked. Try Super Antispyware. Run it in safe mode if you can. There is also a program in the second link that may remove it.
http://www.superantispyware.com/
http://www.spywareremove.com/removecnsmin.html

Because of the problem with getting into safe mode I suspect that you have other malware that is causing this. Run an online scan with Bit Defender and let it quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

If you still have a problem please post a Hijack This log in the appropriate forum

Edited by buddy215, 17 February 2007 - 11:04 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 this is not me

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Posted 20 February 2007 - 02:37 AM

thank you very much for all of your suggestions...I have successfully deleted and prevent (hopefully) all CNS related files and folders by using superantispyware.

and again, thank you very much !!

#5 buddy215

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Posted 20 February 2007 - 06:31 AM

Glad to hear that! Are you able to get into safe mode?
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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