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Trouble with malware


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#1 wiskie5

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Posted 05 January 2005 - 11:55 AM

I'm having trouble getting some malware off of my computer. Trusted zone and some a few other items continue to reappear after deletion. I've tried using HJT, Spybot, and Adaware with little success. Just wondering if anyone could help me get my computer back. Thanks.

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#2 tg1911

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Posted 05 January 2005 - 12:03 PM

Are you using these basic security programs?
aČ free-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.
SpywareBlaster-A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.
SpywareGuard-A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.


Did you have a HijackThis expert look at the log?

If not, I would submit a log to the HJT Forum. These logs aren't for the inexperienced to try and fix.

Download the latest version of HijackThis (HJT), from here.

Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
Put HijackThis.exe, in this folder.
This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Read the pinned post in the HJT forum, here

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
Please, be patient, these people are volunteers. They will help you out, as soon as possible.

That way we can eliminate the possibility of spyware/malware, being the cause of your
problem.

If this doesn't help with your problem, then post back in the appropriate forum. In your
post, mention that you have already submited a HJT log, and it was cleaned.
This way we can start looking for the problem on a clean machine.

Edited by tg1911, 05 January 2005 - 12:04 PM.

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