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Update.exe Keeps Trying To Access The Net. Is It Safe?

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#1 martinlh77


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Posted 17 February 2007 - 01:19 PM

For quite some time now, I have been getting these messages that Update.exe has been trying to access the net. It is never able to and claims to create an error log after each time and opens a dialog box for me to click OK. It hasn't happened much lately, but when it does, it is several times a day.

Am I infrected with a virus or malware, or is a prrgram not working properly?


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#2 buddy215


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Posted 17 February 2007 - 02:07 PM

It could be malware. Suggest you install AVG 7.5 SuperAntispyware. Run it in safe mode and let it remove whatever it finds. If it finds something other than cookies, please let us know what it found. Do you have Spyware Doctor program? Also suggest you run your antivirus program in safe mode, also.

Edited by buddy215, 17 February 2007 - 02:08 PM.

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#3 quietman7


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Posted 17 February 2007 - 11:23 PM

Anytime you come across a suspicious file for which you cannot find any information about, you can submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.

You can also download and use Process Explorer to investigate all running processes and gather additional information to identify and resolve problems. This tool will show the process CPU usage, a description and its path location.
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