Give this a try. It can't hurt.
Pay particular attention to the last instruction. Those who rebooted from the normal Start menu ended up having to rearrange all their desktop icons and/or just looped back to Safe Mode.
* Download BootSafe and save it to your Desktop (or any location of your choice)
* Double click the BootSafe icon to start the program
* Select which Safe Mode you wish to boot - Minimal, Networking (typical), or Repair
* Click the Reboot button
* Once you have booted into Safe Mode, you can perform any actions needed, such as scanning for viruses, spyware, adware, malware or repairing a system component
* When you have completed your tasks, simply run BootSafe again and select the Normal Restart option and click the Reboot button and your computer will reboot in Normal Modehttp://www.superadblocker.com/bootsafe.html