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No network connection at all!


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#1 Jim H

Jim H

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Posted 24 June 2004 - 04:23 PM

For the past couple of days, I have not been able to access any online information. This includes Norton Anti-virus updates, Ad-aware updates, web sites and email. Norton AV somehow has auto-protect turned to off and email scanning as an error message - which I can't change back. Also, I tried to FTP to another computer to transfer all my data but I can't initiate a session. I pinged the other computer and I get response...but anything network related on my PC is screwed. Any help would be appreciated!

*there is a file called afledit.dll and ajsldp.dll that NAV found as potential threats but can't delete them. I'm not sure if this is related at all.

-----------------------------------------------------------------

Logfile of HijackThis v1.97.7
Scan saved at 12:54:39 PM, on 6/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\g6\G6FTPSERVER.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TDispVol.exe
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\CPad\cPadFstR.Exe
C:\Program Files\Synaptics\SynTP\cPad\AlarmWatcher.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Program Files\Nokia\PC Suite for Nokia 3650\connmngmntbox.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Ahead\Nero\nero.exe
C:\WINDOWS\System32\imapi.exe
D:\stinger.exe
D:\VX2Finder.exe
C:\Documents and Settings\GQ\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 03
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [cPadFstR] C:\Program Files\Synaptics\SynTP\CPad\cPadFstR.Exe
O4 - HKLM\..\Run: [cPadAlarm] C:\Program Files\Synaptics\SynTP\cPad\AlarmWatcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MProcessor] "C:\Program Files\\MProcessor\mprocessor.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: PCSuiteForNokia3650 Detect.lnk = ?
O4 - Global Startup: PCSuiteForNokia3650 TS.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8066.6520138889
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab

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#2 Grinler

Grinler

    Lawrence Abrams


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  • Local time:11:23 AM

Posted 24 June 2004 - 08:52 PM

Somehow get this program to the broken computer and follow these directions. This may fix the problem with getting online. Follow the directions and then try to get online. If it works then move on to step 2, otherwise let us know what happened.

Step 1:
Now please Download LSPFix from http://www.cexx.org/lspfix.htm and Run the Program. Disconnect from the Internet and close all Internet Explorer Windows. Check the "I know what I'm doing" Button and remove all traces of cdlsp.dll. Then Reboot.

To see a tutorial on how to use this program click the link below:

Using LSP-Fix to remove unwanted LSPs from your computer..

Step 2:

Download VX2Finder from this link:

http://tools.zerosrealm.com/VX2Finder.exe

or

http://www.downloads.subratam.org/VX2Finder.exe

Sign off and stay off the internet until the entire procedure is complete.

Open VX2Finder and click on the *click to find VX2.BetterInternet* button.

Then select the *Delete these files* button.
You will be left with notice about one to be deleted on reboot.
It will ask to reboot on deletion of the last file (Reboot)

Once back in Windows

Open VX2Finder again and click on these buttons in the right pane:

user agent, Guardian.reg, restore policy

Exit and reboot.

Run Vx2Finder once more and click on the *click to find VX2.BetterInternet* button. Then click *make log*.
Post it here with a fresh HijackThis log please.

Let us know how this works and post a fresh new log




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