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Wireless Can Connect To Access Pt, But Not Internet


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#1 axs

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Posted 14 February 2007 - 09:02 PM

Hello.
I installed a Linksys Wireless "N" router yesterday. I have 2 notebooks.

Windows Vista, with Wireless G built in - works fine with new router

Windows 2000, SP 4, with new Linksys "G" pcmcia card - gets message "You are connected to the access point, but the Internet cannot be found". The message is correct...I cannot connect to the internet.

The Windows 2000 notebook works fine when connected with a cable to the router.

I am a newbie, and know very little about this. The router was installed by a local computer specialist. He couldn't get the Windows 2000 system to connect with the wireless card. He did ensure that the router and the adapter had the most current drivers.

Any help with this problem would be appreciated. Thanks.

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#2 Snapper

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Posted 14 February 2007 - 10:40 PM

i like the linksys hardware, but find the software/firmware/utilities kinda flaky and not user friendly. in the utility you use now to connect to a wireless router, there is a profile created, or partially created that dosen't have the proper information to connect with your router and send packets across the net. it could be a static ip address with the wrong gateway, or dns server, or also a wrong or missing security encryption key, (usually wep), providing you have one. try this

1.start>run> type in "cmd">hit enter. a "dos" box opens up, type in "ipconfig" then hit enter, you should see a bunch of network info. could you please tell us what >ip address>subnet mask>gateway> dns server address are?

2.go into utility , view profiles, select and remove or delete your router from the list, then go through the process of adding yourself another brand new profile. you should have your tech savy friend there to help you out.

3. maybe try downloading and running this file, it replaces some reg keys and resets the host file on your computer, this could possibly help, and it only takes seconds to run it. http://www.snapfiles.com/get/winsockxpfix.html
Google...Google.....browse..read

#3 axs

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Posted 15 February 2007 - 01:12 PM

Hello Snapper
Thanks for your reply. I ran the winsockxpfix as you suggested. I also checked the Linksys configuration, but Delete was not an option I could choose.

I phoned Linksys support. They finally told me that WPA security is not supported with Windows 2000. So, they walked me through changing the security for the router to WEP. Now the Windows 2000 system can connect to the internet, but the Vista system can no longer connect, because it still tries to use WPA security. I haven't found where I can change the Vista settings to use WEP. Linksys is supposed to get back to me on that one.

So, thanks for your help. I'll wait to hear back from Linksys now to fix the Vista connection.




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