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What Could It Be?


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2 replies to this topic

#1 Rpw001

Rpw001

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  • 1 posts
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  • Local time:01:46 PM

Posted 12 February 2007 - 05:33 PM

I would be eternally grateful and very happy if someone can decipher this HJT log for me and advise if there are any problems in the list.

I have recently been having problems with the CPU intermittently running at 100% even when there is
apparently nothing running. The intermittent bit is what is driving me nuts.

I have cleaned the system as best i can; i regularly run adaware, spybot, ccleaner, zonelabs internet security suite is installed and constantly running, i have recently run regcure as well.

The cleaning thoroughly has certainly helped but the problem still persists. The CPU for no clear reason just races off to 100% when any program is being used and stays there long after any programs have been shut, particularly the web ( i use mozilla).

My HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 21:54:08, on 12/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\WINDOWS\system32\HotfixQ0306270.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Logitech\SetPoint\MediaPlayerMgr.exe
C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\Richard\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ukonline.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\system32\HotfixQ0306270.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SATARaid.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file

missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.ukonline.co.uk
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) -

http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) -

http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) -

https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) -

https://www-secure.symantec.com/techsupp/as...trl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) -

https://www-secure.symantec.com/techsupp/as...trl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat...b?1148073301140
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -

http://help.broadbandassist.com/prequal/MotivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -

http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) -

http://www.driveragent.com/files/driveragent.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -

http://by12fd.bay12.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: bw+0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft

Shared\Help\hxds.dll
O18 - Protocol: offline-8876480 - {47C0D9AC-9029-4251-934A-470E2F555353} - C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: LBTServ - C:\Program Files\Common Files\Logitech\Bluetooth\lbtserv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

This is where my confusion increases, i know my way round a PC fairly well but not enough to understand this. Having had the chance to preview the post i can see the highlighted 'symantec' listings, i removed norton off the system about 10 months ago (after becoming disillusioned with the quality). I also query the amount of logitech listings though i do have a logitech wireless keyboard & mouse.

If there is any other information that i can provide that may help - just ask.

thanks
A Welshman

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#2 SifuMike

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Posted 17 February 2007 - 12:00 AM

Hello Rpw001,

I am SifuMike and I will be helping you. :thumbsup:


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language jre-6-windows-i586.exe and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
********************

Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". This scan may take a few hours. It all depends on the number of files on your computer.

When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.

********************

Download ATF (Atribune Temp File) Cleanerę by Atribune DO NOT run it yet.

Download and install AVG Anti-Spyware 7.5 (formerly Ewido)
This is a 30 day trial of the program

AVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.

1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept the default installation path: C:\Program Files\AVG Anti-Spyware 7.5 and click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. You can select "Change state" to inactivate 'Resident Sheild' and 'Automatic Updates'. If you choose to do this, then right click on ewdio in the system tray and uncheck "Start with Windows".
7. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the Ewido Full database installer from here.
8. Exit AVG Anti-Spyware 7.5 when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method so Windows will start with minimal drivers and running processes.
To do this restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly.
A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

1.) Double-click the small BLUE Garbage Can ATF-Cleaner.exe file to run the program.
2.) At the top, under Main choose: Select All
3.) Click the Empty Selected button.

If you use the Firefox browser:
1.) At the top, click Firefox and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use the Opera browser:
1.) At the top, click Opera and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


Scan with AVG Anti-Spyware 7.5 as follows:

1. Launch AVG Anti-Spyware 7.5, click on the "Scanner" button and choose the "Settings" tab.

Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.

Under "How to Scan?" check all (default).

Under "Possibly unwanted software" check all (default).

Under "What to Scan?" make sure "Scan every file" is selected (default).

Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.

4. IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.

Make sure that Set all elements to: shows Quarantine
(1)
, if not click on the link and choose Quarantine from the popup menu.
(2) At the bottom of the window click on the Apply all Actions button.
(3) When done, click the Save Scan Report button.
(4) Click the Save Report as button.
Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt.
Save to your desktop.
A copy of each report will also be saved in C:\Program Files\AVG Anti-Spyware 7.5\Reports\
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot to Normal Mode.

C:\DOCUME~1\Richard\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe


You need to put HijackThis into its own folder, but not a temp folder. It won't save the backups if it is run from a temporary folder, and we will be deleting the temp folder.

Here is how to make a Hijackthis folder:

Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT". Now you have C:\HJT\ folder. Put your hijackthis.exe there.

Please make sure that Word Wrap is turned OFF in Notepad before you copy and paste the HijackThis log here. Take a look at the log you just posted. It's an eye killer :flowers:


When done, submit the BitDefender log, the [b]AVG Anti-Spyware 7.5
log and a fresh Hijackthis log.

Edited by SifuMike, 17 February 2007 - 12:08 AM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 SifuMike

SifuMike

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Posted 28 February 2007 - 11:14 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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