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Dvd/cd Combo Drive Stopped Working


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#1 Shawn_Townsend

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Posted 12 February 2007 - 01:50 PM

Hi
My dvd/cd player has stopped reading all types of disks.
I was infected with some melware is that the cause? seems to be around the same time it stopped working.

Thanks
Shawn

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#2 Andrew

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Posted 12 February 2007 - 03:10 PM

The first thing I'd try is a system restore.

It'd help to have some specs for your computer, ie make/model, Operating System, make/model of DVD/CD drive.

#3 usasma

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Posted 12 February 2007 - 08:00 PM

Give this fix a try to see if it works for you: http://support.microsoft.com/default.aspx?...b;EN-US;q320553
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Shawn_Townsend

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Posted 13 February 2007 - 12:46 PM

Give this fix a try to see if it works for you: http://support.microsoft.com/default.aspx?...b;EN-US;q320553



Hi thanks no this didn't work plus i can see the dvd/cd in my computer.

Amazing Andrew
Thanks i tried the system restore but no good i got
A Dell Dimension 2400 running XP and the dvd/cd drive is a NEC DVD+RW ND-1100A if thats what you want.

Thanks

#5 Shawn_Townsend

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Posted 15 February 2007 - 01:19 PM

anyone plz?

#6 usasma

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Posted 15 February 2007 - 11:00 PM

Is it recognized on boot (in the BIOS), and is it recognized in Device Manager or Disk Management (Administrative Tools in Control Panel)?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Wildabeast

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Posted 16 February 2007 - 12:51 AM

If the drive is being seen in my computer, look in device manager. Uninstall it, reboot the computer and Windows will reinstall it. See if that works. :thumbsup:
"The nine most feared words in the english language, 'I'm from the government, and I'm here to help'..."
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#8 Shawn_Townsend

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Posted 16 February 2007 - 11:59 AM

Thanks done both and still no joy :thumbsup:

Time for a new drive i think :flowers:

If i put in a disk it just makes a clicking noise and the light flashes then nothing.


Found this when looking in Administrative Tools mean anything to anyone?
Thanks

Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 7
Date: 28/01/2007
Time: 17:49:34
User: N/A
Computer: SHAWN
Description:
The device, \Device\CdRom0, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 04 68 00 01 00 b8 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 9c 00 00 c0 ....œ..
0018: 00 00 00 00 3e 40 02 00 ....>@..
0020: 00 00 00 00 00 00 00 00 ........
0028: 43 8a 19 00 00 00 00 00 CŠ......
0030: ff ff ff ff 00 00 00 00 ....
0038: 40 00 00 c4 02 00 00 00 @......
0040: 00 00 0c 12 48 00 00 00 ....H...
0048: 00 00 00 00 0a 00 00 00 ........
0050: 88 d9 20 01 60 0e 47 86 ˆ .`.G†
0058: 00 00 00 00 f8 d1 2b 86 ....+†
0060: 02 00 00 00 00 00 00 00 ........
0068: be 04 00 03 d3 4b 00 00 ...K..
0070: 10 f0 00 00 00 00 00 00 .......
0078: f0 00 03 00 03 d3 53 0a ....S.
0080: 00 00 00 00 02 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

#9 usasma

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Posted 18 February 2007 - 04:01 PM

The error doesn't mean the CD drive is dead - but it is likely that it's dead (in my experience).

Try this free utility to write to the drive. It doesn't require installation, so it relies less on Windows than most others. http://www.silentnight2004.com/microburner.html If it works without problems, then the drive may not be bad. Let us know and we'll go from there.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Shawn_Townsend

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Posted 19 February 2007 - 01:46 PM

Hi
Ive tried to copy but i get a error I/O error 87.. If you know what that means.

Thanks
Shawn

#11 Walkman

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Posted 19 February 2007 - 06:04 PM

Here is what I would do.

no#1. I would uninstall every software that has to do with burning to discs. All of them.
no#2. I would then power down. Then I would remove my dvd/cd drive.
no#3. I would then reboot, and once in Windows, do a registry cleaning.. and afterwards, reboot.
no#4. After the reboot, make sure Windows loads properly. If all is ok, then power down.
no#5. Plug the dvd/cd drive back in, then reboot.

Let Windows find the drivers for you. Do not use your discs that came with it. Now put a disc in and see if Windows will recognize the disc. Also, see if you can burn something to disc. You don't need any software installed, as Windows already has the ability to burn to disc for you.

Info Note: I have a few burners.... a dvd and a cd burner that I've used for years and still to this day, I have never installed the drivers that came on the discs for them. All you need to burn is the burning software. They will have default files for any burner/player. Unless it's something that I must have installed for my burners, the less software I install, the better off my computer is. Your drive will work without you even using the disc at all. 100% Guaranteed. But if there is a program you want on that disc, then just install that program, and not the drivers for the drive itself.

I've done this by mistake a few years ago, but then I noticed that every time I install a burner, they always work, even without any software intervention at all. A few years later, I'm still doing it that way, and it's been flawless.

Sometimes we're installing conflicting drivers and such on our systems, and it becomes harder to pinpoint the cause of the problems which occur. Try the steps above, and hopefully you'll get closer to what's the source of the problem.

#12 Shawn_Townsend

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Posted 24 February 2007 - 12:32 PM

Hi
Thanks all i have tried all of the above but none worked i got a friend to give me a dvd drive to try and that dont work either.

I did have deamon tools on my PC and i uninstalled it has that done anything?

Thanks
Shawn

#13 Shawn_Townsend

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Posted 24 February 2007 - 01:29 PM

No i seem to have got it working for a short time

if i go in to my computer and double click the cd/dvd drive it says insert disk (there is one in there)

Now if i go into device manager and then to my cd/dvd drive right click then properties then details click to drop down box and click on something in there and click ok.

The drive starts up then i can double click cd/dvd drive in my computer and it opens and the cd/dvd drive reads the disk until i open the draw.

Same if i go to properties and change CD Player volume it reads the disk till open the draw



Does that help anyone?

Thanks

Edited by Shawn_Townsend, 24 February 2007 - 02:09 PM.


#14 Billybluff

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Posted 25 February 2007 - 07:58 PM

Have you considered reloading the drive's firmware from the NEC website?




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