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De-installed Mcafee, Lost Nearly Everything

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#1 JackC


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Posted 12 February 2007 - 01:11 PM

I installed McAfee in December. It seemed to work fine, but at re-boot I always got a warning that it wasn't installed correctly (I have the exact message if needed). I decided to de-install and then re-install. I used the Control Panel Add/Remove Programs to remove McAfee (there were 3 entries for various components, I removed them all). It then said to re-boot to complete the de-installation, so I did. When the PC re-booted, my desktop was gone -- no wallpaper, no icons except 3 standard ones (I'm not sure which, but I can check). Nearly all programs are missing from Start > All Programs. My Documents folders are all empty, and folders that I added are gone.

I'm hoping that everything is still actually there, but just invisible for some reason. I'm considering trying a System Restore, although I've never done it, and the documentation I can find on microsoft.com says System Restore won't restore user data anyway.

Any advice would be hugely appreciated. Of course it's an emergency. I can't get to the Internet, because My Connections are all gone (I'm submitting this from work).

Color me desperate.

Jack C

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#2 TMacK


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Posted 12 February 2007 - 05:01 PM

Hi JackC and Welcome to Bleeping Computer,

You can try System Restore.
Follow the instructions in this M$ article; How to Restore the OS to a Previous State in Windows XP.

Then either try to reinstall McAfee or d/l and install one of the free Antivirus programs listed Here.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

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