Posted 12 February 2007 - 01:11 PM
I installed McAfee in December. It seemed to work fine, but at re-boot I always got a warning that it wasn't installed correctly (I have the exact message if needed). I decided to de-install and then re-install. I used the Control Panel Add/Remove Programs to remove McAfee (there were 3 entries for various components, I removed them all). It then said to re-boot to complete the de-installation, so I did. When the PC re-booted, my desktop was gone -- no wallpaper, no icons except 3 standard ones (I'm not sure which, but I can check). Nearly all programs are missing from Start > All Programs. My Documents folders are all empty, and folders that I added are gone.
I'm hoping that everything is still actually there, but just invisible for some reason. I'm considering trying a System Restore, although I've never done it, and the documentation I can find on microsoft.com says System Restore won't restore user data anyway.
Any advice would be hugely appreciated. Of course it's an emergency. I can't get to the Internet, because My Connections are all gone (I'm submitting this from work).
Color me desperate.