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Help Xp


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#1 tutem

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Posted 12 February 2007 - 09:34 AM

Hi folks,
I wonder if any of you kind people could help someone with limited knowledge on solving computer issues.
I am running windows XP on a packard bell laptop.
It used to run great, but suddenly got really slow at opening programmes and files.
When I connect to the internet (broadband) it connects ok, but most of the time, just times out before a webpage can be loaded.
I have run spybot,sophos,norton,hijackthis, and still no improvement, I have the hijackthis log but it means absolutely nothing to me.
Could someone maybe decipher the log for me or advise what I should do?? PLEASE'''


Many thanks :thumbsup:

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#2 Budapest

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Posted 12 February 2007 - 09:39 AM

Hiya tutem,

The introductions forum is only for introducing yourself and not for posting about problems. I would suggest that you start a new thread in the XP Forum. Your much more likely to get help then.

Windows XP Home and Professional

Good luck.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jgweed

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Posted 12 February 2007 - 10:42 AM

Welcome to BC!
Since you have already posted a HJT log for review by our team of volunteers, it is best to do nothing to your computer that might invalidate the data on the log. Working with a volunteer and also attempting to follow guidance given in the forums at the same time, makes the volunteer's job extremely difficult and can end in confusion on everyone's part.
Wait, therefore, until you have completed the review process, and then, if the problem still persists, post about it in the appropriate forum.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#4 tutem

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Posted 12 February 2007 - 01:57 PM

OK Thanks and understood, I have followed the advice of the volunteer and have removed sophos antivirus software, i have also downloaded the programe recommended and will follow their instructions.
Apologies for posting this in introductions, beginners bad luck.




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