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Computer Won't Boot


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8 replies to this topic

#1 sandy j

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Posted 11 February 2007 - 07:39 PM

[font=Lucida Sans Unicode]
I'm using windows xp prof, I never had anything like this happen to me
before on any other Windows operating system or any other monitor/computer.

I was at my desktop, and the system started shutting down. The shut down
got hung up, so I pushed the reset button, and the system started to reboot
(I never got back to my desktop), and hanging up, again I pushed the reset
button. One of the times I pushed the reset button, I heard 3 error beeps (1
long 2 short). I looked the beep error up, and the documentation indicated
it might be the graphics/video card. I checked with the person I got the pc
from to find out how old the card is, and was told it is only a couple of
years old.
The monitor screen starts up with a black background and a "monitor self
test" box that moves around the screen. The light on the monitor is green
when I first start (plug in the CPU) and then turns amber. I tried the
monitor on another computer and the monitor worked fine.
The CPU's power light comes on and there is also a yellow light that is lit
(but since I can't power down normally, I'm unplugging the CPU). When I
push the power button (plug the CPU in) the only thing I can hear are the
fans. I probably only had the computer on for 1/2 hour and there are 4
cooling fans in the case so I don't believe the computer is overheating.

End result now the system won't reboot, and it seems as though there's no
connection between the CPU and the monitor. Can this CPU be saved and/or
the info on my hard drive? I want to do as much trouble shooting as
possible, before invest in a new graphics/video card or take it to an expensive
technician. Please Help
Thanks

Edited by sandy j, 11 February 2007 - 07:46 PM.


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#2 usasma

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Posted 11 February 2007 - 07:55 PM

It's most likely your video card that's bad. Let us know the exact make and model of your system so we can suggest some things to try.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 sandy j

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Posted 12 February 2007 - 11:50 AM

Thanks for your reply. The computer was built by a friend, so I don't know if can
provide any additional info. but I'm open for any help you can give.

Thanks again

#4 usasma

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Posted 12 February 2007 - 08:00 PM

Try this free utility to get your system information. It doesn't require any installation and will give you a lot of info!
http://www.gtopala.com/index.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 sandy j

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Posted 16 February 2007 - 08:12 PM

Thanks for the link, but until I can boot the PC I don't think I can get the info from that source.
But because I was given most of the paperwork that came with the components in the PC, I can
advise most of the internal workings....
There are 2 hard drives, 1 40gig and 1 RAID (the size I don't remember),
1 Plexwriter 16/10/40A CDR/CDRW burner
1 16x DVD ROM drive
AMD Athlon 64 PIB processor
1 gig Memory (I don't know if it's sdram or ddram)
1 K8V SE deluxe motherboard
1 Sound Blaster Augidy 2 ZS
1 Sapphire Catalyst video/graphics card
1 US Robotics 56K Modem
1 Gateway (?) monitor
There are also 4 or 5 fans, in addition to, what appears to be a fan, on the Video/Graphics card
Antec Performance II Workstation Tower case
Boston speakers

I think that's pretty much it.

#6 TheTerrorist_75

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Posted 16 February 2007 - 08:22 PM

I would take it to your friend that built it and have him/her troubleshoot the problem.
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#7 T

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Posted 16 February 2007 - 11:13 PM

If your mobo has onboard graphics, try those. If they work, you've got a messed up video card.

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#8 acklan

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Posted 17 February 2007 - 12:09 AM

The pattern of 1 long and 2 short beep codes support what usasma suggested. Several sources indicate it possibly a faulty graphics adapter.



http://www.bioscentral.com/beepcodes/awardbeep.htm
http://www.pchell.com/hardware/beepcodes.shtml
http://www.amptron.com/html/bios.beepcodes.html
http://www.pcstats.com/articleview.cfm?articleID=1223

And while I would follow TT75's advise and return it to the builder, it could be something as simple as removing and re-inserting the video adapter.
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#9 sandy j

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Posted 21 February 2007 - 03:00 PM

I took the computer to a Tech yesterday.....one of the memory clips was/is bad.

Thanks for your help, I added the sites you recommended to my favorites so I
can refer to them if or when I run into another problem.

Thanks again




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