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Cant Close Warning Panel


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#1 suscutza

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Posted 07 February 2007 - 02:20 AM

I have had a bad 2 days with multiple infections of spyware and malware. I have managed to solve most problems with the the help of this site. I downloaded spy bot and ad-aware current versions and ran them several times each finding new stuff each time. the most persistent was, / aprotectedpage.com / and system doctor.
All seems ok now but I have a panel left on the screen which I cannot close.the blue bar has a locked document image in it. the content of the panel is as below

Spybot- Search & Destroy


Spybot Search & Destroy has detected an importantregistry entry that has ben changed.
Category: Browser helper object
Change : Value deleted
--------------------------------------------------------------------------------------------------------
Entry: {53707962-6F74-2D53-2644-206D7942484F}
----------------------------------------------------------------------------------------------------------

When you click the red button to close the panel a number which corresponds to the time appears with the following message:
"Resident denied the change of file.
(Category browser helper object.)"

What does this mean.?
How do I get rid of it?
I am a total newcomer to this problem solving area in computers.

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 07 February 2007 - 08:28 AM.


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#2 fozzie

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Posted 07 February 2007 - 03:34 AM

This entry is a part of the S & D Teatimer which appears to be changed. This could be due to malware or simply a fault at the program. Which version do you have ? Please do the following :

- De-install Spybot S & D.
-Download install and update Ccleaner
After installing and updating go to options - advanced and tick prompt for registry back ups
Now Start up in safe mode
Do two runs

1) Click on problems and tick all. Click on analyse. At the end you will be prompted for storing a backup.
This will be stored, as a default, in My documents.
2) Click on cleaner click on analyse and accept all files to be removed.

Reboot and install Spybot S & D again, and see whether you still have these messages again.


If that does not help please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 quietman7

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Posted 07 February 2007 - 12:07 PM

BHO {53707962-6F74-2D53-2644-206D7942484F} is SpyBot's SDhelper.
See the discusion thread "Resident registry change denied.
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