This is going to take some time :
Rename the folder "Ahead" in folder:
C:\Program Files\Common Files\
When reinstalling Nero, the folder "Ahead" will be created again.
The Nero's DirectShow filters and Codecs will also be installed and registered again.
As soon as the folder "Ahead" is once again created in the directory
C:\ Program Files\Common files\
the directory "Ahead_2" can be erased.
Erase the contents of the following folder:
C:\Documents and Settings\All Users\Application Data\Ahead\NeroDigital
C:\Documents and Settings\All Users\Application Data\Ahead\NeroRecode
C:\Documents and Settings \"USERNAME"\Application Data\Ahead\NeroVision\NVFACache
Make sure that you have your Nero 7 serial number ready.
The serial number is structured as follows:
It can be found on a sticker on the jewel case.
If Nero is installed on your computer the serial number can be found as follows:
Open Nero StartSmart and go into Nero ProductCenter by clicking on the "Nero" logo in the top left corner.
Click on the index box "Serial Numbers" to view the serial number.
Alternatively, you can find the serial number in the Registry:
Open the "Registry" by
- clicking on “Start” in Windows
- clicking on “Run”
- typing in "regedit" into the field "Open" and verifying with "OK"
The serial number is found in the following directory:
- find the entry “serial7”
- double-click on “serial7”
- the serial number can be found here
The General CleanTool should be used before reinstalling Nero to completely remove all Nero entries from your computer.
The General CleanTool can only be implemented if you are logged in as Administrator.
Warning: all Nero plug-ins will be removed as well!
Download the General-Cleantool from ftp://ftp9.nero.com/attach/General-CleanTool_7.zip
and extract it on the hard drive by using WinZIP or WinRAR.
Start the General-Cleantool by double-clicking on the .exe file.
> Clean All
> Deinstallation of all Nero products.
Restart the PC.
All Nero entries in the Registry are erased.
5) Download the latest drivers for your faulty drive and install them.
6) Go to MY COMPUTER RIGHTCLICK PROPPERTIES Hardware select the drive and fault press delete
now reboot. After rebooting the wizzard hardware will show up and will re-install the drive again
Download install and update CcleanerAfter installing and updating go to options - advanced and tick prompt for registry back ups
Now Start up in safe mode
Do two runs
1) Click on problems and tick all. Click on analyse. At the end you will be prompted for storing a backup.
This will be stored, as a default, in My documents.
2) Click on cleaner click on analyse and accept all files to be removed.
Afterwards, reinstall Nero by downloading the current Nero version from our website: http://www.nero.com/nero7/eng/nero7-demo.php
Enter your serial number during the installation process.