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Windows Explorer Failing On Shutdown

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#1 Rivenlord


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Posted 04 February 2007 - 05:35 PM


This problem seems to be sporadic and does not happen all the time but it is very annoying regardless.
It occurs when I go down to start and shutdown or standby and click either one. A message pops up stating, "Windows explorer has encountered a problem and must close". Windows refreshes and I have to wait a few seconds to try again to shut down in which it works. Occasionally, a message will appear after the failure that Dr Watson Post Mortem Debugger has also encountered an error and must close.

Faulting application explorer.exe, version 6.0.2900.2180, faulting module unknown, version, fault address 0x0383ceb0.

Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

System - Windows XP Home SP2
As I said this seems to happen sporadically.


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#2 fozzie


    aut viam inveniam aut faciam

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Posted 05 February 2007 - 06:52 AM

I assume you did scan for viruses and/or spyware? In this case I would do the following, as it appears, that there some files are corrupt :

try to do a repair with sfc/scannow and have your XP pro disc ready since it will need to copy those files from the disc. Here is an excellent tutorial on that subject.

#3 Rivenlord

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Posted 05 February 2007 - 05:32 PM

Thanks a bunch, that seems to have taken care of it!

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