Posted 03 February 2007 - 03:33 PM
My computer is blue screening momentarily, then rebooting. To clear up the obvious questions first, my computer is a year old. It is a Sony Vaio VGN-FS740. I started having the problem 2 months ago. Since then, I have had the motherboard replaced, RAM replaced, and I have ran a full recovery and re-formatting of my hard drive multiple times and the problem keeps coming back. The computer is in perfect shape and has never been exposed to weather or dropping. I am running windows XP with full updates, Norton 2007, and Windows Defender. I just finished a recovery about an hour ago and the problem is already recurring. The only things I have downloaded are AIM, Opera, Windows Defender, and PolicyKey (it is required to get on to my school's network). I have noticed a few strange things about my recurring problem. One is that 99% of the time, I am online on the school's network when it blue screens (one other instance happening on free wi-fi at Panera). It has never done this at home or while I was offline. Two, is that once I got rid of Firefox before I reformatted the hard drive, the frequency of the problem cut in half. I have narrowed it down to 3 possible solutions. Please tell me which one sounds the most plausible: PolicyKey.exe, the settings on my school's network causing something to run wrong, or a hardware shortage developed seemingly out of nowhere. I need to pinpoint the solution as soon as possible, or this semester is going to be hell.