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Xp Home Firewall/security Centre Disabled-secure 32


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#1 Mackem

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Posted 31 January 2007 - 09:25 PM

I use Windows XP Home SP2 and IE7.
I recently was infected by a virus that hijacked my dialler to an http://secure 32. it was thought this had been solved but it appears it is reappearing/spreading.
Upon trying to search the web more and more often I'm getting the message 'IE cannot display this page' but all the help offered does nothing. My security centre is disabled and I cant access it, same with windows firewall- i just get 'due to unidentified problem, cannot display windows firewall settings.'
Microsoft help is useless. In fact I think Microsoft is specifically targeted as I cant access usergroups, do downloads etc. Even MSN is totally blocked and troubleshooting/repair just replies unknown problem error.
My main concern is some sites I cannot access seem specifically targeted. Betfair for example. I have a cash holding account there but cant access it, though I can load the mainpage, some windows within the main page show IE cannot display...etc' and an increasing number of password access sites are being denied-even netpassport login show automatic 'fatal login errors'. I am desperate, due to illness I am currently housebound and this slow painful death of my PC has driven me to my wit's end...and as I'm a half wit it was a damn quick drive! I dont think a reformat is a viable option as my High Street Chainstore purchased PC did not come with a disc, and calls to their head office meet with the standard responses of either 'not this department' 'pc manufacturers problem' 'it's out of warranty' etc etc.
Any help would be greatly appreciated.
PS I'm not technical and confess to being a computer noob.
Democracy is two wolves and a lamb voting on what to have for lunch.
Liberty is a well armed lamb contesting the vote.
Modern Society is wolf burgers all round.
(Apologies to Ben Franklin and tq1911)

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#2 Orange Blossom

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Posted 01 February 2007 - 01:41 AM

Welcome to BC Mackem :thumbsup:

Oof, you have certainly described a mess. I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

I would add that it might be a good idea to stay disconnected from the internet as much as possible.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 fozzie

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Posted 01 February 2007 - 04:19 AM

IMPORTANT NOTE: Backdoor Trojans are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms. Remote attackers use backdoor Trojans as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge. If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums. You should consider all your passwords to be compromised. They should be changed by using a different computer and not the infected one. Do not change passwords or do any transactions while using the infected computer because an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breech.

#4 Mackem

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Posted 01 February 2007 - 06:05 AM

Thanks for the replies.
I'll get on with the instructions. Unfortunately changing passwords via another PC isnt an option at present,
after ill health I'm temporarily housebound. As for sensitive passwords, after working for the UK's largest bank, no names mentioned obviously, (Paranoid? Me? Who told you that?) I refuse to conduct any core business online, anything for 'fun' eg Betfair I limit available funds and set strict monthly usage limits on credits cards etc. My bank hates me- they're always trying to get me to use online banking and everytime I just say no. Then they ask why and wish they hadn't lol! I know nothing, absolutely nothing is 100% secure. And I was told that by our specialists!, and after working in BT's Security Control Centre I saw that for myself. It's a scary world cyber crime. Some of these guys are (twisted) geniuses, and it is hugely profitable.
Unfortunately prosecution rates etc are too small (especially in Europe) to act as a deterrent.
Anyway, thanks once again.
:thumbsup:
Democracy is two wolves and a lamb voting on what to have for lunch.
Liberty is a well armed lamb contesting the vote.
Modern Society is wolf burgers all round.
(Apologies to Ben Franklin and tq1911)

#5 fozzie

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Posted 01 February 2007 - 07:33 AM

OFF TOPIC : Just FYI : In The netherlands a special Task Force was put together to fight cybercrime in its larger extend. The first catch were two youngsters ( aged 21 and 28) who managed to infect hundred thousands of computers and got hold of financial data, passwords etc etc. They were organising an attack ( just for the fun of it) to the website of our Defence Minestery. They were send 2 years to prison and fined about 40.000 euro ( APPROX 27000 PST) plus they had to return all funds gained.




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