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Trojans, Spyware, And Lots Of Popups On Start Up


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#1 Glam

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Posted 31 January 2007 - 08:04 PM

This is for my cousin who has loads of issues with her computer and she can't speak English very well so I am doing this for her.

She has lots of pop-ups and some virus/trojans on her computer that her anti-virus can't delete.

Also after she ran Hijack this, she blue screened.

This is her log.



Logfile of HijackThis v1.99.1
Scan saved at 7:50:21 PM, on 1/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Rising\Rav\CCenter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Rising\Rav\Ravmond.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Rising\Rav\RavStub.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\office\ctfmon.exe
C:\WINDOWS\system32\2ECF95AC.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCserv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\CNNIC\Cdn\cdnup.exe
C:\Program Files\Ringz Studio\Storm Codec\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lingoes1\Translator 1.1\Lingoes.exe
C:\Program Files\Common Files\DriveCleaner 2006 Free\udcsdr.exe
C:\Program Files\Common Files\DriveCleaner 2006 Free\udcpas.exe
C:\Program Files\Rising\AntiSpyware\runiep.exe
C:\Program Files\Rising\Rav\RavTask.exe
C:\Program Files\Rising\Rav\Ravmon.exe
C:\Program Files\UUSee\UUPlayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\DOCUME~1\me\LOCALS~1\Temp\UUpdate.exe
C:\DOCUME~1\me\LOCALS~1\Temp\UUSEE_borl_Setup_09.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\WINDOWS\system32\wbem\lsass.exe
C:\WINDOWS\system32\regsvr32.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\Program Files\Thunder Network\Thunder\Program\Thunder5.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\me\LOCALS~1\Temp\Rar$EX00.703\HijackThis.exe
C:\PROGRA~1\INTERN~1\iexplore.exe

O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D1} - C:\Program Files\Tencent\QQDownload\QQIEHelper01.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: hvvr - {0EDBB768-025A-4509-837B-61A551A718A0} - C:\PROGRA~1\qebx\uifb.dll
O2 - BHO: CNNIC ???1??Drag - {352E3B3A-CAB5-4DBC-B940-C7F84D0447D8} - C:\PROGRA~1\CNNIC\Cdn\cdndrag.dll
O2 - BHO: CdnForIE Class - {5C3853CF-C7E0-4946-B3FA-1ABDB6F48108} - C:\PROGRA~1\CNNIC\Cdn\cdnforie.dll
O2 - BHO: ThunderBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - C:\Program Files\Thunder Network\Thunder\ComDlls\XunLeiBHO_002.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: WMHlprObj Class - {F5824EFB-728A-4726-A5A5-85A68B20EDC3} - C:\PROGRA~1\CNNIC\Cdn\wmhlpr.dll (file missing)
O3 - Toolbar: ?e???(&K) - {6C3797D2-3FEF-4cd4-B654-D3AE55B4128C} - C:\Program Files\Kingsoft\FastAIT 2006\IEBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [hxgame-update] C:\Program Files\hxupdate\hxgame-update.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [CdnCtr] C:\Program Files\CNNIC\Cdn\cdnup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\Ringz Studio\Storm Codec\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Lingoes] "C:\Program Files\Lingoes1\Translator 1.1\Lingoes.exe" -cphs
O4 - HKLM\..\Run: [SDR6_Check] "C:\Program Files\Common Files\DriveCleaner 2006 Free\udcsdr.exe"
O4 - HKLM\..\Run: [PAS_Check] "C:\Program Files\Common Files\DriveCleaner 2006 Free\udcpas.exe"
O4 - HKLM\..\Run: [Thunder] "C:\Program Files\Thunder Network\Thunder\Thunder.exe" /s
O4 - HKLM\..\Run: [runeip] C:\Program Files\Rising\AntiSpyware\runiep.exe
O4 - HKLM\..\Run: [RavTask] "C:\Program Files\Rising\Rav\RavTask.exe" -system
O4 - HKLM\..\Run: [UUPLAYER] C:\Program Files\UUSee\\UUPlayer.exe -v vermini_x_hy.ini
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Program Files\eMule\eMule.exe -AutoStart
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &使用超级旋风下载 - C:\Program Files\Tencent\QQDownload\geturl.htm
O8 - Extra context menu item: &使用超级旋风下载全部链接 - C:\Program Files\Tencent\QQDownload\getAllurl.htm
O8 - Extra context menu item: &使用迅雷下载 - C:\Program Files\Thunder Network\Thunder\Program\GetUrl.htm
O8 - Extra context menu item: &使用迅雷下载全部链接 - C:\Program Files\Thunder Network\Thunder\Program\GetAllUrl.htm
O8 - Extra context menu item: Add to QQ Customized Emoticons - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emotions - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Send Picture with QQ MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Upload to QQ Network Hard Disk - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ2\AddToNetDisk.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ2\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ2\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ2\SendMMS.htm
O8 - Extra context menu item: 访问通用网址 - C:\Program Files\CNNIC\Cdn\cnnic.htm
O9 - Extra button: ???ˉ?? - {0062C9BD-B349-40DE-91A0-755F37ACD559} - C:\Program Files\Thunder Network\Thunder\Thunder.exe
O9 - Extra 'Tools' menuitem: ???ˉ?? - {0062C9BD-B349-40DE-91A0-755F37ACD559} - C:\Program Files\Thunder Network\Thunder\Thunder.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ?D???? - {5C3853CF-C7E0-4946-B3FA-1ABDB6F48108} - C:\PROGRA~1\CNNIC\Cdn\cdnforie.dll
O9 - Extra 'Tools' menuitem: ?D???? - {5C3853CF-C7E0-4946-B3FA-1ABDB6F48108} - C:\PROGRA~1\CNNIC\Cdn\cdnforie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: ??QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\QQ\QQIEHelper.dll (file missing)
O9 - Extra 'Tools' menuitem: QQ?21????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\QQ\QQIEHelper.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [CDNCLIENT] ?D????
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://cribyloveryoheiforever.spaces.msn.c...ad/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1154143986921
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe (file missing)
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Alternative User Input Services (CtfmonSrver) - Unknown owner - C:\WINDOWS\system32\office\ctfmon.exe
O23 - Service: DLCCCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\DLCCserv.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\CCenter.exe
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\Ravmond.exe



Thanks.

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#2 Rawe

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Posted 01 February 2007 - 01:37 PM

Hello and welcome :thumbsup:

Firstly, can you tell me what Anti-Virus software is your cousin using? I don't see one in your log.

Lets get started.

Please surf here.

Download Rogueremover, unzip the file, double-click on it and hit Scan. Follow the walkthrough instructions and let it remove any rogue scanners/hard drive cleaning utilities it finds. Once it's finished, reboot if it asks you to. Also, please post a log from it if gives you any; in your next reply.

-----

Please download Combofix to your desktop:
  • Double-click combofix.exe & follow the prompts.
  • When finished, it shall produce a log for you. Post that log in your next reply along with the RogueRemover log (if you have one). :flowers:
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Hi there, stranger!

#3 Glam

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Posted 01 February 2007 - 04:01 PM

She told me that she was using McAffe(sp), but now it doesn't work anymore.

Also, right after she ran HiJackThis, her computer blue screened, and she can't get on the computer anymore without blue screening with an error code, and she can't get into safe mode either without her computer shutting down on her.

#4 Rawe

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Posted 02 February 2007 - 06:26 AM

Soo, are you saying you cant get to Windows at all?

This is most probably because of the infections since the log is quite full of them; but if you can't run the tools, we can't remove them.

I'll ask help for this if this is what you're saying :thumbsup:
Hi there, stranger!

#5 Glam

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Posted 02 February 2007 - 03:12 PM

Thanks for your help, but my cousin got her computer reformatted to save the trouble, and I'm pretty sure that it was one of the infections.

Do you have any tips on safety on the internet, because it's a pain for her and a lots of other people. This is the third time she had to reformat her computer, and I'm pretty sure it's her bad habit of surfing the internet.

Thanks for your help, Rawe.

#6 Rawe

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Posted 03 February 2007 - 03:41 AM

Sure I've got tips :thumbsup:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed. (My favourite)
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Other necessary Programs:
  • AntiVirus Program <= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kaspersky, this is a must have. (Note to only use 1 at-the-time)
  • Firewall <= A firewall is definitely a must have. Two good free versions are Kerio Personal Firewall and ZoneLabs. (Note to only use 1 at-the-time)
  • More Secure Browser <= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox.
And also see TonyKlein's good advice;
So how did I get infected in the first place?
Hi there, stranger!




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