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Internet Explorer 6 Issue


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#1 bluekitty

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Posted 31 January 2007 - 03:09 PM

Here is my problem. This is my computer at work, running windows 98, 2nd edition. I work for a
florist and we have a floral service through 1800flowers. What it does is a Bloomlink client automatically
logs onto a web page that checks for orders to our store and if there are any prints them out. This
service has been using an older version of Netscape and just recently decided to upgrade. I received a
message with instructions on how to download the new client. I did that and tried out the new client
icon and got nothing. So, I call Bloomlink, tech says that they are now using internet explorer. He
has me bring up the ie browser and inter beta.bloomlink.net. I get sent to a search engine site. Try
many more times, no luck. He says it must be my isp blocking this somehow. Basically tells me to
call him back when I get it fixed. I can reach this site, which looks like a login page, from other browsers.
My isp says since I can get there from other browsers, its not there problem. They suggest calling
Microsoft. I will do this, but wanted to get your opinions first.

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#2 tg1911

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Posted 31 January 2007 - 03:36 PM

Sounds like IE might have been hijacked, if it's the only browser displaying this problem.

Run these online virus scanners:
BitDefender
http://housecall.trendmicro.com/

Also this online Trojan scanner:
TrojanScan

Are you using these basic security programs?
(They're all free.)

AVG Anti-Spyware - Windows 2000 and XP, only.
Ad-Aware
Spybot S&D
Spywareblaster
SpywareGuard

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

Other useful Tutorials:
Using Ad-Aware SE
Using SpywareBlaster
Using SpywareGuard
Using AVG Anti-Spyware

If that doesn't help rid you of the problem, then:

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, >at this link<.
Do not, post it in this topic.
Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
Also, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 bluekitty

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Posted 31 January 2007 - 09:46 PM

The computer does have up to date security, and I try to do as much as I can do in additional checking
on my own when I have the time. Things were are a little too busy during Christmas to spend a lot of time at this computer, it is separate from our other system and mainly used for this Bloomlink service. I appreciate
all the info, and I will see what I come up with. Thanks!




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